July 15, 11:00 AM EST, 5:00 PM CEST
Mary Shirley: Build Reporting Programs That Work
Most compliance teams already have a reporting channel. Far fewer have a reporting program employees understand, use, and believe in.
In this session, ethics and compliance expert Mary Shirley shares practical, low-cost ways to strengthen reporting culture, improve investigation quality, and increase confidence in the speak-up process.
From manager readiness and investigation transparency to meaningful reporting metrics and quality assurance, you'll walk away with ideas you can put into practice immediately.
Because effective reporting programs aren't built on policies alone.
Speakers: Mary Shirley, Daniëlla Gyselinck
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What You Will Learn
Most compliance programs have a reporting channel. Far fewer have something employees trust, managers can support, and investigators can run consistently. In this session, you’ll learn how to close that gap.
- Why anti-retaliation messaging often fails and what works instead
- How to train managers to properly handle incoming reports
- Which metrics actually matter, and which ones mislead boards
- How to “mystery shop” your hotline and act on the results
- How to improve investigation consistency using peer calibration
