Investigations

Investigations that hold up, run by you

Start an investigation from a case, assign the right people, and keep the investigation record in one place until it closes.

RUN BY COMPLIANCE TEAMS WORLDWIDE

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Logo Mercedes - FaceUp Whistleblowing System
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Logo Mercedes - FaceUp Whistleblowing System
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Logo Mercedes - FaceUp Whistleblowing System
Zendesk Logo
Logo Mercedes - FaceUp Whistleblowing System
  • Start with the case, not a blank file

    Open an investigation from any case by filling in two fields: investigators and handover context. Only assigned investigators can open it. Everyone else just sees that it exists.

    • Assign one or more investigators, including outside counsel

    • Set a required start date and an optional due date with email reminders

    • Add participants from your employee list or connected HR tool

    • Keep the status clear: new, open, or closed

  • Follow a clear structure without a fixed order

    Five tabs organize the file: overview, plan, analysis, conclusion, and activity log. Investigators can work across them as the investigation develops.

    • Add up to 50 evidence files of 50 MB each

    • Mark evidence as relevant or irrelevant and record who it concerns

    • Log physical evidence or anything without a file

    • Keep analysis notes internal and out of the final report

  • Close the file without rebuilding the record

    Add findings, recommendations, remediation steps, and the closing date and reason. FaceUp generates the final PDF from the investigation record.

    • Choose from five closing reasons, including substantiated and out of scope

    • Include the plan, evidence, participants, findings, and next steps

    • Keep an exportable activity log that can't be edited or deleted

    • Once closed, the record is locked exactly as it was

Investigations fit the workflow you already use

An investigation starts from a case, and a case starts from a report. FaceUp connects anonymous reporting, case management, investigations, disclosures, and analytics on one platform.

Anonymous Reporting

A secure, metadata-free reporting experience with two-way anonymous follow-up that protects reporter identity.

See how reporting works

Case Management

Control access, track actions, communicate with reporters, and document outcomes.

See the case workflow

Disclosure Management

Manage conflicts of interest, gifts, outside activities, and other declarations.

See how disclosures work

Seamless integrations with 8,000+ apps

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Enterprise-grade security

Independently certified. Encrypted and anonymous by design.

FaceUp protects sensitive compliance data with independently verified security controls, so employees can trust the channel and speak up safely.

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