Employee Relations

FAQ

How does structured reporting help organizations manage employee relations effectively?

Structured reporting provides organizations with a clear and confidential way to identify employee relations issues early. By enabling concerns to be raised safely and handled through defined processes, organizations can address conflicts, misconduct, or policy breaches consistently and fairly.

This approach reduces escalation, supports timely intervention, and helps maintain transparent and defensible employee relations practices.

What employee relations issues can be managed through FaceUp’s reporting and case management system?

FaceUp enables organizations to manage a wide range of employee relations issues, including harassment, discrimination, bullying, safety concerns, unethical behavior, and breaches of internal policies.

The platform also supports the reporting of recurring workplace conflicts or patterns that may indicate broader organizational risks, allowing HR and compliance teams to take informed and documented action.

How can FaceUp help organizations strengthen employee relations?

FaceUp helps organizations strengthen employee relations by providing a structured and confidential way to identify and address workplace concerns early. Through secure reporting and case management, HR and compliance teams gain visibility into employee relations issues before they escalate into formal disputes, grievances, or legal cases.

This proactive approach supports fair treatment, consistent issue handling, and clear documentation, helping organizations manage employee relations in a transparent and defensible way.

What specific features of FaceUp support improved communication and conflict resolution?

FaceUp supports effective communication and conflict resolution through secure reporting channels, anonymous two-way communication, and centralized case management.

HR and compliance teams can request additional information, document actions taken, and track case progress in one system, ensuring issues are handled consistently and in line with internal policies. This structured process helps resolve conflicts efficiently while maintaining confidentiality and accountability.

How does FaceUp ensure confidentiality and anonymity for employees?

FaceUp is built with confidentiality and data protection at its core. All submissions are secured using advanced encryption, strict access controls, and GDPR-compliant data handling practices.

When anonymity is chosen, the platform enables secure two-way communication without revealing the employee’s identity, ensuring confidentiality throughout the entire case lifecycle.

How can employees use FaceUp to report workplace issues or share feedback?

Employees can submit workplace concerns through FaceUp’s secure online reporting channel, accessible from any device. Reports can be made anonymously or with identified contact details, depending on individual preference.

Once submitted, concerns are managed within a structured case management system that enables timely follow-up, documentation, and resolution by the appropriate internal teams.

How much does it cost to implement FaceUp in your company?

The implementation of FaceUp is completely free.

Pricing is based on your organization’s size, regulatory requirements, and the scope of features you need, not on implementation or setup. 

FaceUp offers flexible subscription plans tailored to different compliance and case management needs. For a personalized quote, contact our team or visit our pricing page.

How do you implement FaceUp?

Implementation is simple: sign up, customize the platform, and launch it within your organization with our support.

Is it possible to integrate FaceUp with other applications?

Yes, FaceUp can be integrated with tools like Slack, Microsoft Teams, or different systems for streamlined communication, HRMS systems, and other technologies.

👉 View all FaceUp integrations