Hospitals & healthcare

Ethics & compliance platform for safer care

Nurses, physicians, and support staff report concerns about anyone, and every case lands on one record. Your compliance team sets it up and changes it without waiting on hospital IT.

RUN BY COMPLIANCE TEAMS WORLDWIDE

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A compliance program your own team runs across every facility

A lean team can brief the compliance committee on open cases across all facilities, without gathering updates department by department.

  • Keep patient details protected

    Reports that mention patients stay encrypted, and only the people you choose can open each case.

  • See every facility together

    Hospitals, clinics, and care homes in your network report into the same record, so patterns across sites show up.

  • Adjust it yourself

    Add a new clinic, department, or reporting category yourself, and changes go live without a development project.

From reported concern to documented outcom

A report from the ward becomes a case your team tracks to closure, and if you open an investigation, everything stays on the same record.

Anonymous Reporting

Staff on any ward or shift report online, in the app, or by hotline, and can follow up without revealing who they are.

See how reporting works

Case Management

Each concern gets a named owner, due dates, and a time-stamped history, whichever department or facility it came from.

See the case workflow

Investigations

Investigators keep interviews, records, and findings on the case, from a billing audit to a patient safety review.

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  • Every concern routed to the team that owns it

    Quality, privacy, compliance, and HR each receive the concerns that belong to them, and anyone a report names can be kept out.

    • Send patient safety reports to quality and privacy concerns to your privacy officer

    • Route billing concerns to compliance and conduct issues to HR

    • Add legal or risk to a case alongside the team handling it

    • Ask follow-up questions while the reporter stays anonymous

  • A record of how each concern was handled

    Each case shows who acted, what they decided, and when, so you can show regulators and the compliance committee how concerns are handled.

    • Set due dates with reminders, so every concern gets a response

    • Require a closing reason and comment before a case is closed

    • Track trends by facility and category for the compliance committee

    • Export case data for an audit or a government inquiry

Hear about patient safety and billing risks early

A nurse on the night shift and a coder in billing see very different risks, and both can report what they see in minutes.

  • Patient safety

    Staff flag unsafe staffing, skipped safety checks, or medication errors, and the case goes to quality or compliance.

  • Billing and coding fraud

    Upcoding, billing for services never provided, or altered records are reported with the documents that show it.

  • Kickbacks and referrals

    Payments or perks tied to patient referrals reach compliance, and reporters don't have to give their name.

  • Patient and privacy breaches

    Snooping in patient records, misdirected files, or unsecured devices are reported and logged for privacy review.

  • Harassment and misuse of authority

    Bullying, harassment, or retaliation by anyone on staff goes to people outside the team involved.

  • Drug diversion

    Missing controlled substances or altered counts reach pharmacy and compliance while there's still time to act.

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Seamless integrations with 8,000+ apps

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What regulators expect from your program

FaceUp supports the reporting, follow-up, and record-keeping parts of laws and guidance like these, so you can show how each concern was handled.

    False Claims Act, 31 U.S.C. § 3730(h)

    HIPAA Privacy Rule, 45 CFR 164.530(d) (complaints)

    New York Labor Law Section 741

    HHS-OIG General Compliance Program Guidance

    Public Interest Disclosure Act 1998

    EU Whistleblowing Directive

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From the teams who run it themselves

Enterprise-grade security

Independently certified. Encrypted and anonymous by design.

FaceUp protects sensitive compliance data with independently verified security controls, so employees can trust the channel and speak up safely.

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FAQ

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