AI in FaceUp

AI handles the words. You handle the case.

A voice agent takes calls 24/7 in 57 languages, translation shows each case in your language, and writing help sits in the message box. Each feature is optional, and your team decides what to switch on.

RUN BY COMPLIANCE TEAMS WORLDWIDE

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Logo Mercedes - FaceUp Whistleblowing System
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Logo Mercedes - FaceUp Whistleblowing System
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Logo Mercedes - FaceUp Whistleblowing System
  • Turn every phone call into a structured case

    Let callers speak naturally instead of navigating menus. The AI agent asks follow-up questions and creates a structured case for your team to review.

    • Switch between 57 languages during the same call

    • Use toll-free or local numbers in 110+ countries

    • Protect the caller with voice anonymization

    • Get the call recording and transcript

  • Write clearer, faster replies to reporters

    Write your message first, then let AI improve it. You choose the changes and send the final version yourself.

    • Use it on replies to reporters and internal comments

    • Fix grammar and spelling

    • Shift the tone between friendly and professional

    • Expand on a short draft

  • Work cases in the language you choose

    Turn on AI translation inside a case. New messages from reporters appear in your chosen language as they arrive.

    • Translate messages between 113 languages

    • Write in your language while the reporter writes in theirs

    • Keep translation on for the whole case, until you switch it off

    • Run every translation on FaceUp’s encrypted platform

Part of one connected platform

AI hotline reports enter the same case list as web and app reports. Your team can then assign, investigate, resolve, and analyze them in FaceUp.

Anonymous reporting

Every report becomes a case, and reporters can follow up without revealing who they are.

See how reporting works

Case Management

Control access, track actions, communicate with reporters, and document outcomes.

See the case workflow

Disclosure Management

Manage conflicts of interest, gifts, outside activities, and other declarations.

See how disclosures work

Seamless integrations with 8,000+ apps

Explore integrations
Enterprise-grade security

Independently certified. Encrypted and anonymous by design.

FaceUp protects sensitive compliance data with independently verified security controls, so employees can trust the channel and speak up safely.

Review our security

Explore how FaceUp can help your organization