AI in FaceUp

AI handles the words. You handle the case.

A voice agent that takes calls 24/7 in 57 languages. Translation that reads a case in your language. Writing help in the message box. Each one optional, each one switched on by your own team.

RUN BY COMPLIANCE TEAMS WORLDWIDE

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Logo Mercedes - FaceUp Whistleblowing System
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Logo Mercedes - FaceUp Whistleblowing System
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Logo Mercedes - FaceUp Whistleblowing System
  • Turn every phone call into a structured case

    Let reporters speak naturally instead of navigating menus. AI asks follow-up questions and creates a structured case for your team to review.

    • Switch between 57 languages during the same call

    • Use toll-free or local numbers in 110+ countries

    • Protect the caller with voice anonymization

    • Get call recording transcript

  • Write clearer, faster replies to reporters

    Write your message first, then let AI improve it. You choose the changes and send the final version yourself.

    • Edit reporter messages and internal comments

    • Fix grammar and spelling

    • Shift the tone between friendly and professional

    • Expand on a short draft

  • Work cases in the language you choose

    Turn on AI translation inside a case. New messages from reporters appear in your chosen language as they arrive.

    • Translation across 113 languages

    • You and the reporter can both work in your preferred languages

    • Translation stays on until you turn it off

    • Translation uses FaceUp's encrypted platform

Part of one connected platform

AI hotline reports enter the same case list as web and app reports. Your team can then assign, investigate, resolve, and analyze them in FaceUp.

Anonymous reporting

A secure, metadata-free reporting experience with two-way anonymous follow-up that protects reporter identity.

See how reporting works

Case management

Control access, track actions, communicate with reporters, and document outcomes.

See the case workflow

Seamless Integrations with 8,000+ Apps

Explore Integrations
Enterprise-grade security

Independently certified. Encrypted and anonymous by design.

FaceUp protects sensitive compliance data with independently verified controls and security measures, promoting transparency and empowering employees to speak up safely.

Review our security

Explore how FaceUp can help your organization