How is FaceUp priced?

A platform fee, plus the capabilities you choose, priced on your headcount.

How does billing work?

You can choose monthly, quarterly, or annual billing. Opting for annual billing can save you up to 30%.

Why aren't prices on this page?

Because the right configuration depends on how many employees, entities, channels and capabilities you need. A short call gets you an exact quote and a configuration that fits, instead of a plan you partly use.

Can we start small and add capabilities later?

Yes. Everything runs on the same platform, so adding a capability does not mean a migration or a new contract structure.

What does implementation actually involve?

Your team builds the reporting forms, categories, workflows and permissions in the admin settings. No code, no IT ticket, no professional services contract. Most teams are live in hours, not days. If you would rather have help, our success team will provide you with support.

Who counts toward our headcount?

Everyone who can report: employees, or students and staff. You are never charged per report.

What if our headcount changes?

Your number is set at contract and reviewed at renewal, so growth during the year does not create a mid-term charge.

Do all languages come included?

Yes. All 113 reporting languages are on every account.

Can we run separate channels for different entities or countries?

Yes. Add a reporting form per entity, brand or region, each with its own categories and routing.

One ethics & compliance platform

Priced around the program you actually run

Anonymous reporting, investigations, case management, disclosure management, policy management, and analytics in one platform. Start with what you need today. Add capabilities as your program grows.

Choose only what you need

1. Start with the essentials
Anonymous reporting and case management, with the same security and language coverage as every plan.
2. Add what you use
No capability is locked behind a bigger plan. Nothing is bundled in that you won't switch on.
3. Change things as you grow
Turn on capabilities as your program needs them. Add more later, without replatforming.

Included for everyone

Every FaceUp customer starts with anonymous reporting and case management on the same, secure platform.

ANONYMOUS REPORTING
- Web, iOS, and Android reporting
- Reporting in 113 languages
- Encrypted two-way messaging with automatic translation
- No IP address storage or unnecessary metadata
- Anonymous follow-up with a 16-digit case key
CASE MANAGEMENT
- Assignment, collaboration, comments, and attachments
- Labels, priorities, and due dates
- Manual case entry
- Personal data redaction
- Audit trail for case activity
Administration
- Reporting dashboards, filters, charts, and insights
- Timestamped audit logs
- Secure documents storage
- User permission management
SECURITY & COMPLIANCE
- End-to-end encryption
- Two-factor authentication
- Metadata removal
- GDPR compliance
- ISO 27001 certification
- SOC 2-certified AWS infrastructure
- Regular penetration testing
- Data location selection
GETTING STARTED
- Self-serve setup guides and templates
- Data migration
- Knowledge base
- Chat and email support

Add capabilities when you need them

Every capability below runs on the same platform. Your program can start with the essentials and expand from there.

RUN CASES END TO END
- Investigations
  Structured workflows to manage investigations from intake through resolution.
- Hotlines
  AI-powered and automated phone intake, added to your case workflow.
- More reporting forms
  Create separate forms for different entities, topics, or regions.
- More members
  Extend FaceUp access as more people become involved in your program.
EXTEND YOUR PROGRAM
- Disclosures
  New
  Collect and review employee disclosures in one place
- Surveys
  Run anonymous internal surveys alongside your reporting program.
- Policy management
  Coming soon
  Publish policies and track acknowledgements across your organization.
SECURITY AND IT
- Single Sign-On
  Connect FaceUp to your identity provider.
- IP allowlist
  Restrict administrator access to approved networks.
- Employee management & integrations
  Keep employee information updated through 8,000+ integrations.

Enterprise package

For programs running across entities, regions, and IT requirements. We can package the capabilities your team needs into one scope.

Single Sign-On
Advanced security and permission management
IP allowlist
Custom branding
Employee management & integrations
Investigations

Empowering ethics and compliance for 3,600+ organizations in over 70 countries worldwide

4.8/5
4.8/5
4.9/5
5/5

FAQ

: A platform fee, plus the capabilities you choose, priced on your headcount.
: You can choose monthly, quarterly, or annual billing. Opting for annual billing can save you up to 30%.
: Because the right configuration depends on how many employees, entities, channels and capabilities you need. A short call gets you an exact quote and a configuration that fits, instead of a plan you partly use.
: Yes. Everything runs on the same platform, so adding a capability does not mean a migration or a new contract structure.
: Your team builds the reporting forms, categories, workflows and permissions in the admin settings. No code, no IT ticket, no professional services contract. Most teams are live in hours, not days. If you would rather have help, our success team will provide you with support.
: Everyone who can report: employees, or students and staff. You are never charged per report.
: Your number is set at contract and reviewed at renewal, so growth during the year does not create a mid-term charge.
: Yes. All 113 reporting languages are on every account.
: Yes. Add a reporting form per entity, brand or region, each with its own categories and routing.

Explore how FaceUp can help your organization

Book a demo

Priced around the program you actually run

Choose only what you need

1. Start with the essentials

2. Add what you use

3. Change things as you grow

Included for everyone

ANONYMOUS REPORTING

CASE MANAGEMENT

Administration

SECURITY & COMPLIANCE

GETTING STARTED

Add capabilities when you need them

RUN CASES END TO END

Investigations

Hotlines

More reporting forms

More members

EXTEND YOUR PROGRAM

Disclosures

Surveys

Policy management

SECURITY AND IT

Single Sign-On

IP allowlist

Employee management & integrations