Top Employee Relations Software for 2025: Tools That Truly Empower HR

Gone are the days when spreadsheets and email threads sufficed for managing workplace investigations, documenting grievances, or tracking the lifecycle of an employee report. HR professionals need tools that scale, adapt, and provide real-time insights. They need HR software solutions that are not only functional but also intuitive, secure, customizable, and aligned with evolving regulatory requirements.

Whether you’re welcoming new hires, handling complex employee relations issues, managing payroll, or striving to streamline HR functions through automation, choosing the right HR software is a foundational decision. And for those concerned with compliance, improving employee relations, and building ethical workplaces, employee relations software isn’t just useful - it’s essential.

This guide offers a deep comparative look at four of the most relevant employee relations management tools: FaceUp, HR Acuity, Case IQ, and Remote. These platforms are more than just tools - they are cloud-based ecosystems that empower HR teams to lead with integrity, enforce accountability, and foster trust across a diverse workforce.

FaceUp - The User-Friendly, All-in-One ER Software

Imagine a system that doesn’t just catch ethical breaches, but actively encourages your workforce to report them. That’s what FaceUp delivers. Designed with both the whistleblower and the HR professional in mind, FaceUp offers a clean, multilingual interface, robust automation, and deep functionality that makes it one of the best employee relations case management software solutions available today.

What Makes FaceUp Special?

It’s not just about software features - it’s about psychological safety. FaceUp enables anonymous reporting through secure forms, customizable to any organization’s brand and policies. Behind the scenes, it equips HR teams with an AI-powered assistant that prioritizes cases, identifies recurring patterns, and automates key workflows.

Key Features:

• Anonymous whistleblowing tools
• Centralized case management workflows
• AI assistant for report triage and automation
• Multilingual support (113 languages)
• Employee feedback surveys and pulse checks
• Dashboards with real-time updates and trend detection
• Self-service portal and HRIS compatibility

Why HR Teams Love It:

• Extremely user-friendly and customizable
• End-to-end encryption and GDPR/ISO 27001 compliance
• Strong documentation management and audit trail capabilities
• Supports onboarding, offboarding, and ongoing compliance
• Affordable pricing that scales with organization size
• Integrates with core HR platforms and performance management tools

Pricing:

• Starter Plan: $99/month (up to 150 employees)
• Professional Plan: $220/month with unlimited forms and HRIS integrations
• Enterprise: Custom plans tailored to complex environments

FaceUp is more than a digital suggestion box. It’s a powerful employee relations management system that helps organizations build a culture of openness, responsibility, and proactive compliance. With workflow automation, multilingual modules, and strong data security, it's a standout in the landscape of modern HR software.

HR Acuity - Structured Case Management for Serious HR Teams

Some companies prefer process over polish. HR Acuity was built for them. It thrives in environments where precision, documentation, and consistency are king - think finance, healthcare, and regulated industries.

Why It Works:

HR Acuity is ideal for HR departments that operate like legal teams. With templates for investigations, embedded guidance for interview documentation, and dashboards that allow senior leaders to track case volume and resolution time, this platform turns process into protection.

Key Features:

• Case templates with consistent structure and legal defensibility
• Investigation guidance built directly into workflows
• Analytics dashboards for reporting and forecasting
• API integrations with leading HR systems (including BambooHR, Workday, and ADP)
• Confidentiality tools, including access controls and encryption
• Employee data and case lifecycle tracking

Ideal Use Cases:

• Companies with large or geographically dispersed HR teams
• Organizations under tight regulatory oversight
• Businesses requiring detailed internal documentation for every employee case

Pricing:

• Fully customized. Contact HR Acuity for quotes based on employee count, modules, and integrations.
  
  

HR Acuity might not win awards for user experience, but it earns respect where it counts - in the courtroom, the boardroom, and with compliance officers. For HR teams handling dozens (or hundreds) of cases each year, this is an indispensable tool.

Case IQ - For Complex Investigations and Cross-Functional Cases

Let’s get serious. Some organizations manage more than just internal grievances. They’re also fielding tips from whistleblower hotlines, vetting supplier behavior, and conducting fraud investigations across departments and jurisdictions. That’s the world Case IQ was built for.

What Sets It Apart:

Previously branded as i-Sight, Case IQ is one of the most robust investigation platforms on the market. It excels in cross-functional environments, helping HR, ethics, legal, and compliance teams collaborate on high-risk issues.

Key Features:

• Advanced multi-user case tracking
• Hotline integrations for anonymous external reporting
• Role-based access control for sensitive case data
• Third-party and vendor compliance tools
• Automated alerts, escalations, and follow-ups
• Audit trails and exportable reporting for internal reviews
• Customizable workflows for multi-departmental collaboration

Use Cases:

• Enterprise compliance departments
• Multinational corporations with legal risk exposure
• Ethics teams overseeing supplier or third-party behavior

Pricing:

• Custom, tiered pricing based on features, user licenses, and volume

Case IQ isn’t for every business. It’s a heavyweight solution for heavyweight problems. But if your organization deals with external stakeholders and needs airtight investigative documentation, it delivers unmatched clarity and control.

Remote - The Global HR Software for Compliance, Payroll, and Onboarding

While FaceUp, HR Acuity, and Case IQ focus on employee relations case management, Remote takes a broader approach. It’s an all-in-one global employment platform that handles the wider range of HR functions - from hiring to payroll to compliance across borders.

Where It Excels:

Remote is perfect for startups and scaling enterprises hiring in multiple countries. It offers Employer of Record (EOR) services, global payroll, time tracking, and local benefits administration - without requiring a legal entity in each country.

Key Features:

• Global onboarding and EOR services
• Localized benefits management and enrollment
• Self-service portals for employees
• Payroll processing and tax automation
• Compliance updates tailored to regional employment law
• Mobile app for employee self-service

Who It Helps:

• Startups expanding into new markets
• Remote-first companies with international teams
• Organizations outsourcing HR operations

Pricing:

• Contractors: $29/month per user
• EOR: $599/month per employee
• Add-ons available for API access, integrations, and analytics
   

Remote isn’t purpose-built for employee relations management tools, but it forms a foundational HR platform for companies that need to stay compliant while scaling fast. It supports core HR needs, benefits management, and employee onboarding seamlessly across borders.

Why the Right Software System Matters More Than Ever

HR teams today are navigating an increasingly complex set of expectations: faster response times, deeper engagement, richer data, and unwavering compliance. From document management to performance management and talent acquisition, the best HR software platforms allow teams to work smarter, not harder.

Choosing the right solution isn’t about bells and whistles - it’s about empowering people. It’s about helping HR professionals move from being reactive troubleshooters to proactive culture stewards.

Look for systems that offer:

• Scalable architecture for growing teams
• Workflow automation and user-friendly dashboards
• HRIS and CRM integration
• Employee self-service and flexible reporting
• Customizable modules for every stage of the employee lifecycle

These features not only improve workplace employee experience, but they also help HR professionals reduce time-consuming manual tasks, promote transparency, and ensure alignment with both business objectives and human values.

Final Thoughts - Choosing the Best HR Software in 2025

Choosing HR software is no longer about just checking boxes. It's about building resilient, ethical, and efficient workplaces. Whether you're managing performance reviews, configuring HR workflows, or tracking employee relations issues and solutions, your choice of software defines your culture and scalability.  

So, which software should you choose?

• For most companies seeking a balance of functionality, automation, and cost: 
  FaceUp is the winner.
• For detail-heavy HR service teams needing legal-grade documentation: 
  HR Acuity brings clarity and repeatability.
• For global HR operations with complex payroll and compliance: 
  Remote is unmatched.

For organizations focused on third-party investigations and regulatory oversight: 
Case IQ is the gold standard.