Speak-Up Culture Made Simple

FAQ

What is FaceUp?

FaceUp is more than just a versatile whistleblowing platform. It’s an all-in-one whistleblowing and engagement solution built to support a strong speak-up culture. It promotes transparency, trust, and open communication in both organizations and schools. The platform gives individuals a secure and supportive way to voice concerns, share feedback, and report issues. By encouraging people to speak up, FaceUp helps build healthier workplaces, inclusive communities, and safer school environments.

What does the FaceUp platform do?

FaceUp gives users tools for anonymous reporting, feedback collection, and effective communication. For organizations, it supports a speak-up culture by helping teams address issues like discrimination, safety concerns, and employee feedback. In schools, it acts as a bullying prevention tool, allowing students to report harassment or unfair treatment anonymously and safely. 

Who can use Faceup?

FaceUp is built for companies, schools, and communities of all sizes. Businesses rely on it to boost workplace engagement and ensure compliance. Schools use it to prevent bullying and discrimination, creating safer environments for students and staff alike. The platform is designed to be easy to use, whether you’re an employee, student, parent, or external stakeholder.

What problems does FaceUp help solve?

FaceUp helps organizations tackle workplace misconduct, employee disengagement, and communication breakdowns. It supports early intervention on serious issues like discrimination, harassment, and unethical behavior. In schools, it provides a safe space for students to speak up about bullying or other concerns, giving educators the tools to step in quickly and effectively.

How does FaceUp improve organizational culture and engagement?

By giving employees a secure way to share feedback and report concerns, FaceUp helps people feel heard and valued. This leads to stronger morale, greater engagement, and deeper trust throughout the organization. In schools, it supports inclusivity and emotional safety, creating an environment where students feel protected and respected. These outcomes strengthen the overall culture, making organizations and schools more dynamic, resilient, and people-focused.

What is whistleblowing?

Whistleblowing is the act of reporting unethical, unfair, or illegal behavior within an organization. This can happen internally (e.g. an employee reporting a coworker stealing to management) or externally (e.g. alerting law enforcement about company bribery or fraud). 

What is whistleblower software?

Whistleblowing software is a secure and anonymous way for people to report unethical or illegal activities inside an organization, without fear of retaliation. It’s a crucial step for companies looking to protect their people, uphold ethical standards, and safeguard their reputation.

Why is whistleblowing software important?

Whistleblowing software protects companies across multiple levels. It helps detect fraud, corruption, or theft early, minimizing financial losses in a cost-effective way. It also safeguards a company’s reputation by catching dishonest or risky behavior before it becomes public.

Just as importantly, it promotes a transparent workplace culture that boosts employee satisfaction and retention. By making it easier for people to speak up, it helps address issues before they escalate and supports compliance with whistleblower protection laws, reducing legal risks.

The result? Lower financial losses, stronger stakeholder trust, and savings on recruitment and onboarding through improved employee retention.

Why should you choose FaceUp?

FaceUp is a complete whistleblowing and engagement solution that combines security, usability, and flexibility. It offers a rich set of features, including a customizable reporting form and advanced case management, available in 113 languages for accessibility.

The platform is built with the highest standards of data protection and anonymity. It's GDPR compliant, ISO 27001 certified, and equipped with end-to-end encryption (E2EE) and two-factor authentication (2FA).

Integration is simple: FaceUp can connect directly to your intranet, website, or internal app through an API. It also complies with major whistleblowing and protection regulations, including the EU Whistleblowing Directive, UK Worker Protection Act, California Senate Bill 553, Fair Work Act, SOC2, US DoJ Guidelines, Sarbanes-Oxley Act (SOX), HIPAA, and others.

Today, more than 3,500 organizations around the world trust FaceUp, with over 25,000 cases already reported through the platform.

How can whistleblowers report an issue through the FaceUp whistleblowing system?

It’s simple. An employee can call a special telephone number, known as a ‘hotline’, or they can write out/record a message on their phone or PC and submit it through the online form where they can provide the necessary information and choose whether to send the report anonymously or put their name to it. They can then discuss their case further with the individual designated to receive and investigate reports (known as an ‘assignee’), all within the FaceUp whistleblowing platform and anonymously if they wish.

Why FaceUp over other solutions?

FaceUp goes further than most whistleblowing tools. It helps build a culture where feedback is ongoing and trust is at the core. Its platform is intuitive, flexible, and works just as well in schools as it does in corporate environments. With a strong focus on both security and user experience, FaceUp stands out as a truly comprehensive solution, one that helps organizations grow stronger through openness and transparency.

How can whistleblowers report an issue through the FaceUp whistleblowing system?

It’s a simple and safe process. Whistleblowers can call a dedicated hotline or submit their report online, either by typing or recording a message on their phone or computer. They can choose whether to remain anonymous or include their name.

Once submitted, the case is assigned to a designated person within the organization, known as an assignee. If needed, the whistleblower and assignee can continue their communication through the FaceUp platform, anonymously if preferred, until the issue is resolved.