The Problem
Infrequent feedback hampers progress and continuous improvement.
Your solution
Customer Feedback
Unlock deeper customer insights and reclaim missed opportunities with data-driven solutions that drive smarter decisions and boost satisfaction.
Book a Demo
Turn Feedback into Loyalty
FaceUp streamlines the collection of anonymous customer feedback, helping you address issues, improve satisfaction, and build lasting loyalty—driving stronger relationships and better business outcomes.
Our Solution
FaceUp delivers real-time, ongoing feedback, empowering your organization to adapt and grow.
The Problem
Unresolved customer concerns can harm your brand’s reputation and erode trust.
Our Solution
FaceUp facilitates swift and anonymous feedback resolution, protecting your reputation and preserving customer trust.
Problem
Irregular feedback leaves gaps in understanding customer needs, slowing your ability to act.
Our Solution
FaceUp enables swift, anonymous feedback resolution, safeguarding your reputation and trust.
The Problem
Generic feedback lacks depth, making it hard to address specific issues and drive improvement.
Our Solution
FaceUp enables detailed follow-ups and actionable responses, ensuring every concern is thoroughly addressed.
58%
more honest feedback in organizations with anonymous systems.
4+
years for a company to fully recover from reputational damage.
83%
of companies that focus on customer happiness see revenue growth.
Powerful Tools, Zero Hassle
FaceUp is easy to use and ready to go. With customizable settings, pre-built templates, and support for 120+ use cases, you can launch quickly. No steep learning curve, just a smooth setup that works.
Anonymous Reporting
Helps you write messages by improving grammar, tone, clarity, and expanding content when needed.
Whistleblower Hotline
Live or automated call options in multiple languages, ensuring smooth, accessible reporting for everyone.
Case Management
Track all cases in one place. Set deadlines, assign tasks, and customize workflows for efficient resolution.
Data & Insights
All your metrics, one dashboard. Filter, visualize, and uncover trends with AI-powered summaries.
Smart Surveys
Get real insights, fast. Launch pulse checks or deep dives with follow-ups and analytics that drive real change.
AI Assistant
Helps you write messages by improving grammar, tone, clarity, and expanding content when needed.
Why Organizations Choose FaceUp
FaceUp empowers businesses to gather valuable insights, address issues proactively, and make data-driven decisions that enhance the overall customer experience.
Improve processes and customer satisfaction by resolving concerns early.
Address issues early to prevent negative reviews and protect your brand.
Build stronger relationships to boost loyalty, NPS, and LTV.
Manage feedback from both customers and employees all in one place.
Make informed, data-driven decisions to meet customer needs.
Real Voices, Real Impact
FaceUp made the setup process a breeze. The customer service was amazing, and the user experience is intuitive and easy to navigate.
Tracey Banta
HR Manager
I've admired FaceUp since its early days combating school bullying. Now, it helps companies protect their reputation, employees, and culture.
Thomas Kafka
Partner, Forensics
FaceUp has been a game-changer. It’s intuitive, packed with useful features, and backed by a responsive support team.
Vanessa Crawford
HR Director, ADvTECH Group
I recommend FaceUp for any company dealing with whistleblowing. It is safe and easy to use. Plus, it helps combat bullying in schools.
Rohia Hakim
Compliance expert, CTP Invest
FaceUp is ensuring people feel confident to speak up. It contributes to a safer environment for school children, which aligns with our values.
Zuzana Cholevova
HR Manager, Omnicom Media Group
An intuitive and user-friendly platform. Its simplicity allows for a quick implementation, and I appreciate how flexible it is to meet our needs.
Jaime Gómez Balderrama
Director, Ética Integral
FaceUp is a must for companies with multiple locations. It makes gathering employee feedback efficient and anonymous, even across different countries.
Thomas Rodny
HR Director, Sportisimo
To be compliant, we implemented FaceUp. It ticks the boxes for security, anonymity, and accessibility. Their team is always available to support us.
Jiri Linek
Ministry of Foreign Affairs of the Czech Republic
See How FaceUp Transforms Organizations
Built for Global
Compliance & Security
A secure, user-friendly platform that drives compliance, promotes transparency, and empowers employees to speak up safely.
Find Your Plan
Discover the right fit for your organization. Request a quote to view pricing and packages tailored to your needs.
