Predictable & Configurable
Manage cases through defined stages from intake to closure for consistent handling.
Case Management
Structured, Auditable Case Records
Manage routing, investigations, and outcomes with standardized workflows across teams and locations. FaceUp creates a complete record of actions and decisions so organizations can demonstrate fair handling and due process.
Empowering ethics and compliance for 3,600+ organizations in over 70 countries worldwide
Compliant Case Overview
Every case, regardless of source, follows a structured, compliant process, keeping actions auditable and traceable while reducing risk and confusion.
Control Access Permissions
HR, Compliance, Legal, and Audit teams get separate access to protect sensitive information.
Defensible Record
Statuses, timelines, labels, and audit logs give a reliable record for compliance and legal defense.
Centralized Workspace for Case Managers
A secure space for triage, assignment, fact-finding, follow-up, and resolution. Clear boundaries between Compliance, HR, and Audit teams maintain proper oversight.
Investigation Workspace
Manage investigations in one place. Every report opens in a structured workspace, making it easy to review and handle consistently.
Investigation Plan
Create a structured, private investigation plan with clear steps, interviews, and owners.
Evidence
Upload and store files in one secure space. Categorize and analyze each item of evidence.
Timeline
Track assigned investigators, key dates, and progress stages across the investigation.
Final Report
Close each case with an audit-ready report containing all findings and outcomes.
Enterprise-Grade Case Governance
Configure routing rules, access levels, and investigator permissions. Set exceptions, local variations, and escalation paths without adding admin overhead.
See exactly who did what and when. Every action is time-stamped and preserved for investigations and internal transparency.
Each unit can have its own settings, boundaries, and workflows while allowing optional group-level oversight.
