As we grew from hundreds to thousands, we needed a clean process that stayed organized and could be shared across multiple admins and remotely.

Jean Pierre “JP” Chavez
Director of People Experience Partners, BairesDev
Case Management
Give your team one place to run every case with automatic logging and clear ownership at every stage. Stay audit-ready from the first report to the final decision with FaceUp’s Case Management.







A clear process your team can follow every time.
Reports come in through web, mobile, or hotline and are logged immediately with a reference number.
The right investigator is notified. Priority, category, and deadlines are set in one place.
Evidence and notes are captured in a secure timeline, with anonymity protected throughout.
Outcomes are recorded with reasoning. Reporters are notified. The full case is ready if reviewed later.
A secure space for triage, assignment, fact-finding, follow-up, and resolution. Clear boundaries between Compliance, HR, and Audit teams maintain proper oversight.