Onlooker efect

The onlooker effect and other reasons people don’t report unethical conduct

More than half of a company’s employees who witness unethical or illegal conduct hide it from their superiors. However, nearly 75% admit that they would share information regarding fraud with an external party such as the media, the police, or a lawyer. As an example, this exactly what happened to Škoda Auto when in 2019 a severe case of workplace bullying came to light. The media heard of stories of regular employees locking their agency colleagues in crates and putting laxatives in their coffee. In the best case scenario, unreported problems can result in a media scandal, in the worst case they end up in court.  The start of whistleblowing in the EUA fundamental change in the area of whistleblowing in the EU is being brought about by EU directive EU 2019/1937 of the European Parliament and of the Council on the protection of persons who report breaches of Union law. In relation to the directive becoming law, all private companies with more than 50 employees must implement internal reporting channels for the reporting of inappropriate behaviour or fraud by the 31st March 2022. The rules are quite strict - the whistleblower must be able to report their issue anonymously, their safety must be ensured, and the company must respond to the complaint within the designated time frame. Why are people reluctant to report unethical conduct?The onlooker effectVery often we see the presence of the so-called ‘onlooker effect’. In such cases, the employee doesn’t report anything because they assume somebody else will. The onlooker effect is a paradoxical psychological phenomenon which shows that the more people present at a dangerous or hostile situation, the less likely someone is to intervene.  In 1960, psychologists Bibb Latané and Judith Rodin carried out an experiment. Columbia University students were invited to a room where they were to fill in a questionnaire in the presence of an assistant. After a while, the assistant announced that she would be right back and went into the next room. After four minutes, she played a recording of a fictional fall, where she moans that she has broken her ankle. The recording was set to play until one of the subjects came to help her or until a minute passed. How did it turn out? 70% of the students rushed to the assistant’s aid if they were alone in the roomIf there were two students in the room, 40% decided to helpAs the number of participants increased (including people who agreed to passively participate in the experiment) those who chose to help fell to an unbelievable 7%The results of similar experiments show that people respond to emergency situations more slowly in the presence of others. No single person feels responsible for dealing with the crisis situation.  FearBesides the fact that people who report unethical activities in the workplace are often labelled snitches, they face the threat of retaliation on the part of colleagues or their superiors. People have to face the internal fear of rejection and also that of losing their job, ostracisation by their colleagues and other consequences.  The absence of a secure reporting systemThe reluctance of employees to report unethical or fraudulent activities in their company is due, among other things, to the lack of a reporting system which would allow them to simply and safely report such behaviour. Telephone hotlines, emails and physical boxes are a thing of the past and, what’s more, they don’t guarantee 100% safety and anonymity which is key in such cases.  How to effectively introduce a whistleblowing platform into your company?All of these barriers can be reduced through the introduction of a company reporting tool. The basis is transparent communication with employees. Those in management positions need to clearly explain why they are introducing a reporting system into the company, what they expect in relation to it, and, above all, how people should use it.  Do you have questions about how to implement a company reporting tool? Would you like to see FaceUp in action? Book a no obligation consultation with one of our specialists. 
2022-03-29T18:46:38.105Z3 min read
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South Africa

World Suicide Prevention Day 2021

Creating Hope through Action 💛 By raising awareness, reducing the stigma and encouraging action, we can reduce and prevent suicide around the world. Research shows that 23.6% of teens are struggling with feelings of hopelessness and sadness while suicide is the 2nd leading cause death among children aged 15 years and older! Information about Teen Suicide 👇 What are Suicidal Thoughts? Suicidal thoughts are when someone thinks about suicide. They may or may not have a plan. All expressed thoughts of suicide must be taken seriously. Asking questions about how, when and where they plan to commit suicide, will assist to obtain the level of risk for suicide, and therefore assist in identifying what action needs to be taken. It is also important to remember that asking these questions will not make the person kill themselves. It is also important to take into account that not all suicides are well thought out in advance; some are impulsive, which is likely true of people who are unable to cope with depression.If a learner seems depressed or withdrawn and spends a lot of time questioning why life is meaningful or why life is unjust, it is time to pay attention. Research indicates that most suicidal young people don’t want to die, they just want their pain to end. Being able to recognise warning signs in a learner’s behaviour as well as being alert to the risk factors, can assist in combating and preventing suicide. Warning Signs of Teen Suicide Talking about Suicide with Teens Knowing the warning signs of teen suicide is only the first step. The next question that needs to be looked at involves talking about mental health and suicide with teenagers. How does one communicate with a teen and how do you get them to really open up to you and share what is going on inside of them? And even if they show no obvious signs of depression, how do you get them to talk to you?Troubling behaviours can sometimes be prevented by talking to teens before things reach that point. If you notice some concerning signs it is always a good idea to sit down with the teen and let them know that you are here for them and that help is available. Step-by-Step: Talking about Mental Health Suicide Risk Levels Based on the severity of the case – make an action plan White Risk Level: No risk of suicide.Yellow Risk Level: Potential for risk exists and could escalate. Vague suicide ideation without a definite plan or access.Orange Risk level: Potential for risk to self or others. Current suicide ideation with a plan but no access.Red Risk Level: Imminent & immediate risk to self or others. Current suicide ideation with a plan and accessFor emergency support, contact The South African Depression and Anxiety Group on 0800 567 567 or 0800 456 789. Alternatively SMS 31393 to speak with a counsellor. We want you to know that you are not alone! FaceUp’s team of Registered Counsellors, Psychologists and Teachers are here to help and support you. Thank you for all you do to help at your school, organisation & just in your community as a whole! 💙 At FaceUp South Africa, we believe that ALL parents and teachers need to be equipped with the knowledge of how to help children & teens and where they can access this help. We don’t just launch the FaceUp app at your school – we feel it is so important to provide constant support to our teachers. We run workshops and training sessions in order to help every teacher understand the mental health of our children. Through FaceUp, schools have the power to intervene timelessly and offer their learners the necessary help and support they need. For more information about FaceUp South Africa and how we can help you, contact us today. Cayley Jorgensen, Director – FaceUp South Africa
2021-09-10T22:38:26.624Z3 min read
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South Africa

Tips for Managing Cyberbullying at your School

Bullying, in all forms, is a huge problem amongst South African school-going children, which directly impacts the mental health of all learners involved (victim, bystander and bullies). 57% of learners experience some form of bullying at school. 1 in 5 South African teens have experienced cyberbullying first-hand and 84% say they know someone who has been bullied online. Everything you need to know about cyberbullying is below 👇 What is Cyberbullying? Imagine a note, filled with rude insults, being sent around the classroom. Eventually, the note is intercepted by the teacher who tears it into pieces and throws it in the rubbish.  Now imagine the same note typed as a WhatsApp message and sent from learner to learner. One learner decides to post it on Instagram where friends can read and share it instantly.  The note cannot be torn up and thrown away, but instead quickly moves through online sites to an audience of hundreds or even thousands. Why do children cyberbully? Understanding Cyberbullying from the Bully’s side is so important!  Teens might cyberbully because they feel hurt, have a low sense of self-confidence, they may feel insecure, feel neglected, or they may be being bullied as well.  The need to gain likes, shares, downloads and followers on social media can influence teens to make choices they would otherwise not make. For example, they may be trying to fit in, looking for attention, struggling academically, reinforcing what they see online, for revenge etc. We see this a lot.  It doesn’t make it right or okay but understanding why a child bullies another allows us to help the bully. How does cyberbullying affect victims? The effects on victims or ‘cybervictims’ can be huge and irreversible. They may start to feel overwhelmed, vulnerable, powerless, humiliated, hopeless and angry which may lead them to want revenge, they may also start to feel depressed, anxious, suicidal. They may start self-harming behaviours or having physical symptoms.  These are just some of the possible affects, remember every child is different and experiences things in their own way. Understanding the bystander The most common way to experience cyberbullying is by witnessing these behaviours as a bystander – a ‘cyberbystander’.  This is when adolescents see the behaviour occurring between the cyberbullies and cybervictims but do not get involved in the situation.  It is important to understand more about cyberbystanders as they are less likely to report bullying to adults than those who are bystanders of offline bullying. What should we do to help? The idea that school and home are two separate spaces no longer exists.  The emphasis now needs to be on creating a culture of responsibility online. Schools should increase awareness about bullying as well as establish and enforce clear bullying policies.  Schools need to train their staff to be digital citizens as well as be able to recognise the signs among their classes. The do’s and don’ts of helping the bully The do’s and don’ts of helping the victim We can help you 💙  We want you to know that you are not alone! FaceUp’s team of Registered Counsellors, Psychologists and Teachers are here to help you from the software side of FaceUp all the way through to launching awareness campaigns. If you need support to manage reports coming through or advice on what protocols need to be followed from a legal perspective – we are here for you!
2021-09-06T22:51:54.524Z3 min read

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