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FAQ

What do whistleblowers report the most?

Employees most often use the FaceUp whistleblowing platform to suggest improvements or report issues affecting themselves or their colleagues, including:

• Workplace bullying (mobbing, bossing, staffing, etc.)
• Sexual harassment
• Discrimination
• Toxic work atmosphere
• Violations of occupational health and safety regulations
• Theft or fraud
• Damage to property or reputation
• Harm to colleagues' belongings
• Mental health issues (e.g. depression, anxiety, burnout)
• Physical violence

Is FaceUp Whistleblowing System truly anonymous?

Yes, FaceUp is completely anonymous for the person submitting the report. If the author doesn’t include their name, there’s no way to trace who submitted the case or from which device. Everything is fully protected.

Can't we just solve whistleblowing by email?

Imagine an already anxious employee trying to confide in you. If they have to create an anonymous email account (because they won’t use their personal one), they may end up saying nothing at all.

Anonymous emails can also be difficult and time-consuming to manage. FaceUp provides a user-friendly platform where issues can be reported safely and efficiently, making employees more likely to speak up.

 

How can employees report issues through the FaceUp platform?

It’s simple. Employees can call a dedicated phone number (a “hotline”), or they can write or record a message using their phone or PC and submit it via an online form. Reports can be sent anonymously, and the employee can continue communicating with a designated admin (called an “assignee”) directly through the platform.

Most of our employees are blue-collar. What if someone doesn’t have a smartphone or internet access?

FaceUp offers multiple ways to report an issue. If an employee doesn’t have internet access, they can use a regular phone to call the hotline.

They can also access the online form on a shared device or submit a voice message. If they do have a smartphone, they can use the FaceUp app as well.

Is our data stored securely?

Yes. Data safety is our highest priority. We protect your employees’ and company’s data in full compliance with GDPR—the strictest privacy and data protection regulation in the world.

No one, including FaceUp or third parties, has access to your data. It’s securely encrypted and stored on AWS. All communication is protected by end-to-end encryption (E2EE), and FaceUp does not store users' IP addresses, ensuring 100% anonymity.

Is FaceUp compliant with whistleblowing laws?

Yes. FaceUp meets the requirements of the EU Whistleblowing Directive and other Whistleblower Protection Acts. It can serve as your organization’s official internal reporting channel. Our experts can guide you through the legal details.

What is mobbing in the workplace?

Mobbing is when a group of people bully, harass, or mistreat an individual. It can happen at any level in an organization. For example, a conflict between an employee and a manager might escalate into online harassment, with the manager involving others in the behavior.

What is bossing at the workplace?

Bossing is workplace bullying from someone in a position of authority. It can involve threats, harassment, personal attacks, or actions that hinder the victim’s career progress. Like mobbing, bossing can lead to the victim’s isolation from colleagues.

What is the meaning of whistleblowing in HR?

Whistleblowing is the act of reporting misconduct or wrongdoing to the appropriate people within an organization. In HR, this often involves raising concerns about bullying or toxic behavior, such as mobbing, bossing, or discrimination. It can also be a way for employees to share suggestions for improving the workplace.