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Compliance

FAQ

What do whistleblowers report the most?

Employees most often use the FaceUp whistleblowing platform to suggest improvements or report issues affecting themselves or their colleagues, including:

• Workplace bullying (mobbing, bossing, staffing, etc.)
• Sexual harassment
• Discrimination
• Toxic work atmosphere
• Violations of occupational health and safety regulations
• Theft or fraud
• Damage to property or reputation
• Harm to colleagues' belongings
• Mental health issues (e.g. depression, anxiety, burnout)
• Physical violence

Is the FaceUp Whistleblowing system truly anonymous?

Yes, FaceUp is completely anonymous for the person submitting the report. If the author doesn’t include their name, there’s no way to trace who submitted the case or from which device. Everything is fully protected.

Is FaceUp compliant with the EU Whistleblowing Directive and other whistleblowing laws?

Yes. FaceUp meets the requirements of the EU Whistleblowing Directive and other Whistleblower Protection Acts. It can serve as your organization’s official internal reporting channel. Our experts can guide you through the legal details.

Most of our employees are blue-collar. What if someone doesn’t have a smartphone or internet access?

FaceUp offers multiple ways to report an issue. If an employee doesn’t have internet access, they can use a regular phone to call the hotline.

They can also access the online form on a shared device or submit a voice message. If they do have a smartphone, they can use the FaceUp app as well.

Is our data stored securely?

Yes. Data safety is our highest priority. We protect your employees’ and company’s data in full compliance with GDPR—the strictest privacy and data protection regulation in the world.

No one, including FaceUp or third parties, has access to your data. It’s securely encrypted and stored on AWS. All communication is protected by end-to-end encryption (E2EE), and FaceUp does not store users' IP addresses, ensuring 100% anonymity.

How can employees report issues through the FaceUp platform?

It’s simple. Employees can call a dedicated phone number (a “hotline”), or they can write or record a message using their phone or PC and submit it via an online form. Reports can be sent anonymously, and the employee can continue communicating with a designated admin (called an “assignee”) directly through the platform.

What does compliance mean in terms of whistleblowing?

In whistleblowing, "compliance" means following laws, regulations, and internal policies. It ensures that both employees and the organization act according to legal and ethical standards.

Specifically, compliance means reporting and handling wrongdoing in a way that follows legal requirements and internal procedures. This includes keeping confidentiality and protecting the rights of both whistleblowers and those accused.