For those of you who want to help out your employees and students, we compared the different solutions to FaceUp.
It takes a lot of courage for an employee to report something through a phone call. They are forced to continuously describe the problem and lose the opportunity to check everything before submitting it or attach additional evidence. In addition, it is difficult for the whistleblower to feel 100% anonymous. For example, they are unable to be certain that their phone number is hidden.
TThey need to describe the problem over the phone
Unable to attach a document detailing further evidence
Difficulties in hiding a phone number
The whistleblower receives no information on who is resolving the complaint and at what stage the investigation is at
Anonymity is guaranteed
Attach documents to share further evidence
Reporters can check everything before sending
Legal obligations to keep the reporter informed on the solution status is achieved
Put yourself in the shoes of an employee who is already so nervous about the situation. Exposing them to the whole process of creating an anonymous e-mail address will only delay everything and it is possible that they will give up. It will also be more work for you to keep order of all the anonymous emails and all reports needing investigation.
The complicated process of creating anonymous email addresses
A complicated system of keeping track of all email reports
The reporter has no idea of who is dealing with their complaint and what the investigation status is
Anonymity is guaranteed
The report sender always has an overview of the status of their report
More administrators can collaborate on solving the reported issue
Smart notifications ensure your legal compliance
How do you follow up on an anonymous report in your mail box? How do you find out more details when someone points out something and has provided limited information? With FaceUp, you don’t have to play detective. You can continue to communicate with the whistleblower directly through the system while maintaining anonymity.
The whistleblower risks being seen while making a report
Does not comply with the requirements of the EU directive
You need to make sure your security standards are high
You will meet the needs of younger people who are used to online solutions
You have the opportunity to follow up and a better chance of resolving the report
Customers and suppliers can also access the system
You will comply with the legal obligation to inform the reporter of the outcome of the investigation