For those of you who want to help out your employees and students, we compared the different solutions to FaceUp.
It takes a lot of courage for an employee to report something through a phone call. The problems need to be described continuously and clearly, without having the opportunity to think every word through. People are unlikely to use it.
It is difficult to describe the problem over the phone
Usually discourages whistleblowers from using it
No guarantee of anonymity, the risk of unwanted identity disclosure
Not available 24/7, language barrier
Anonymity is guarantee, no risk of identity disclosure
Everything can be double checked before reporting
Possibility to send either text or voice messages
Possible further dialogue after reporting
Whistleblowers hardly use emails. They usually perceive emails as a signal of lack of interest from the employer, and prefer relying on external organisations. Email cannot ensure anonymity, corporate IT can have access to it, there is always a risk of data leakage. Furthermore, it can fall into spam and you may not respond in time.
Data safety is difficult to achieve
Does not allow voice submission, only text
May fall into spam, late response
Anonymity is guaranteed along with data safety
Allows both voice and text submission
Nothing gets lost, you always receive SMS notifications
User-friendly administration, all in one place
How to follow up on an anonymous report in a physical mailbox? How to find out more details and investigate further? With FaceUp, you don’t have to play detective. You can continue to communicate with the whistleblower directly through the system while maintaining their anonymity. Whistleblowers are often worried to be seen using a physical mailbox.
Unavailable to whistleblowers from outside your organisation
Does not comply with EU whistleblowing directive
You cannot communicate with the whistleblower
You can communicate with the whistleblower and resolve their issue
Meets the requirements of the EU Whistleblowing Directive
Available anytime and anywhere, 24/7
Accessible to all potential whistleblowers