Comparison - why is a whistleblowing platform the best solution?

For those of you who wish to help your employees and students, we compared the alternatives to FaceUp.

FaceUp vs Email

Whistleblowers hardly use emails. They usually consider emails to be a signal of lack of interest from the employer, and would rather rely on external organisations. With email, anonymity can not be guaranteed since corporate IT may have access and there is always a risk of a data leak. Furthermore, emails can end up in spam folders and you may not respond in time.

Email

Data safety is difficult to achieve

Does not allow voice submission, only text

May fall into spam resulting in late responses

FaceUp Whistleblowing System

Anonymity and data safety guaranteed

Allows both voice and text submission

User-friendly administration, all in one place

email for whistleblowing

FaceUp vs Physical Mailbox

How do you follow up on an anonymous report in a physical mailbox? How do you find out the necessary details and investigate the issue further? With FaceUp, you don’t have to play detective. You can continue to communicate with the whistleblower directly through the system while maintaining their anonymity. Whistleblowers are often worried to be seen using a physical mailbox.

Physical Mailbox

Unavailable to whistleblowers outside your organisation

Does not comply with EU Whistleblowing Directive

You cannot communicate with the whistleblower

FaceUp Whistleblowing System

You can communicate with the whistleblower and resolve their issue

Meets the requirements of the EU Whistleblowing Directive

Available anytime and anywhere, 24/7

Accessible to all potential whistleblowers

mail box for whistleblowing

Whistleblowing articles

Overcoming Fear Speak-up Culture in Action

Overcoming Fear: Speak-up Culture in Action

What does it take to create a workplace where everyone feels safe speaking up?  Well, in our upcoming live session, we’ll give you a front-row seat to how whistleblowing works in real life, featuring a mini-case study on Theranos—yes, that Theranos. You’ll hear firsthand from Tyler Shultz, the former employee who exposed one of the biggest corporate frauds in recent history, about how fear, intimidation, and a lack of transparency led to its collapse.  Plus, we’ll talk with expert Andrew Samuels, CEO at WislPort Compliance, about concrete steps you can take to ensure your company never ends up in a similar situation. Andrew and his colleagues are recognized globally as experts in Governance, Compliance, and Whistleblowing best practices.  What to Expect from the Live SessionHere’s a sneak peek at what we’ll cover: The importance of building a sustainable speak-up culture where employees feel safe to share concerns.Practical advice from WislPort Compliance on applying ISO37000, ISO37301, and ISO37002 governance standards to improve compliance and protect your organization from risk.Tools for creating secure reporting channels, like FaceUp’s whistleblowing platform, which lets employees report issues anonymously and directly to management.Why You Should Care About Speak-up CultureWe all want to work somewhere that actually values what we have to say, right? When employees feel safe to report issues like fraud, harassment, or any kind of misconduct, they’re protecting both themselves and the whole company. Without a solid speak-up culture, companies risk more than exposure. Do you have compliance requirements? Are you an established HR leader, an up-and-coming professional, or just someone who aims to build a better workplace for the future? Maybe you’re just curious about how organizations can avoid becoming the next Theranos. Well, then, this is for you. Learn how to foster an open feedback culture, no matter your role. Join Us to Learn More!Our live session will be packed with real-world stories, actionable advice, and tips on how you can help build a culture that not only survives but thrives. If you want to be part of a workplace where feedback is valued and transparency is the norm, then this session is for you. Plus, there’s a live Q&A where you can ask our expert panel, including Tyler Shultz, anything about whistleblowing, compliance, or how to get started with FaceUp. So, what are you waiting for? Sign up for the live session and get the tools you need to build a fearless, transparent, and thriving company culture. And if you're ready to take action before the session, FaceUp is ready to help you transform your workplace today. But Why Wait? Get Started with FaceUp Today!Here’s the thing, you don’t need to wait until the live session to start making your workplace better. With FaceUp’s whistleblowing platform, you can already give your employees a safe, secure way to report concerns right now. Whether you're an HR pro looking to level up your company’s policies or just building your culture, FaceUp offers a simple, effective, and ready-to-go solution. With FaceUp, you get: Anonymous reporting channels that make it easy for employees to speak upSeamless integration with your company’s current compliance toolsA direct line of communication between employees and management Book a demo with FaceUp today and empower your team to be part of a healthier, more transparent workplace.
3 min read
Faceup blog post

Types of Whistleblowers: Internal vs External Whistleblowing

Do you know difference between internal and external whistleblowers? Whistleblowing is crucial in maintaining ethical standards and ensuring accountability within organizations.These types vary depending on how and where they report the misconduct. In this post, we’ll explore the types of whistleblower and how they impact both ethical practices and organizational behavior. What is Whistleblowing?Whistleblowing is the act of reporting wrongdoing, unethical behavior, or misconduct within an organization. Whether it’s uncovering corruption, exposing harassment, or pointing out safety violations, whistleblowers often shine a light on issues that would otherwise remain hidden. Whistleblowing is often the response to an issue, but it can also be used to address problems before they escalate and protect the well-being of employees, stakeholders, and the public.  The two types of whistleblowing can be broken down into two main categories based on the method and audience of the report: internal and external whistleblowing. Understanding these categories is essential, as each has its own set of challenges, benefits, and ethical considerations. Internal WhistleblowingInternal whistleblowing occurs when employees raise concerns within their organization, typically to their managers, HR departments, or compliance teams.  Organizations often prefer this type of whistleblowing because it allows them to address issues internally before they escalate or become public.Companies encouraging internal whistleblowing are more likely to foster transparency, as employees feel they can voice concerns without fear of retaliation. However, challenges can arise if whistleblowers believe their concerns won't be taken seriously or fear backlash from their superiors. This is where building a speak-up culture becomes crucial, empowering employees to trust the process. So, what are the types of whistleblowing? While internal whistleblowing involves keeping the matter within the company, external whistleblowing takes things to the next level, involving outside legal authorities or agencies.  External WhistleblowingExternal whistleblowing happens when individuals report issues to an authority outside the organization, such as government agencies, media outlets, or non-profit organizations.  This often occurs when internal reporting channels fail, or when the whistleblower believes that the organization might not handle the issue properly.In contrast, external whistleblowing carries higher risks, such as public exposure of the issue, but it can also bring greater rewards. By bringing misconduct to light, whistleblowers can drive systemic change and hold powerful organizations accountable.  However, laws exist to protect whistleblowers who go this route, ensuring they aren’t retaliated against for their actions. The difference between internal and external whistleblowing becomes particularly significant when deciding whether to resolve an issue quietly or bring it into the public eye. The Two Types of Whistleblowing in EthicsFrom an ethical perspective, the decision to engage in internal vs external whistleblowing can be a moral dilemma.  On one hand, internal whistleblowing may give the organization a chance to rectify the issue without public scrutiny. On the other hand, if internal mechanisms are broken or corrupt, external whistleblowing may be the only way to achieve justice. These types of whistleblowing in ethics greatly influence the organization's culture as well as society’s perception of accountability. It’s essential for organizations to ensure their internal reporting channels are trustworthy, as whistleblowers often face difficult ethical challenges when deciding whether to report internally or externally. Impact of Whistleblowing on OrganizationsWhether internal or external, whistleblowing can have profound effects on organizations. When handled properly, internal whistleblowing can lead to early detection of issues, helping organizations to resolve problems discreetly and maintain their reputation. However, ignoring or mishandling whistleblowers can lead to public exposure via external whistleblowing, which often results in greater scrutiny, legal consequences, and reputational damage. Whistleblowers, whether they report internally or externally, have an important role in maintaining organizational integrity. The two different types of whistleblowers are both influenced by the culture of trust and transparency in their organizations. Providing safe and effective reporting channels makes the decision between internal and external whistleblowing easy for employees knowing they can speak up without fear. So, are you ready to foster a speak-up culture in your organization? Book a demo with FaceUp, and provide your team with the tools they need to make their voices heard. You’ll be surprised at how quickly you’re on your way to creating a more ethical and transparent workplace.
3 min read
Best 10 Whistleblowing Software: Top Solutions for Anonymous Reporting 2024

Best 10 Whistleblowing Software: Top Solutions for Anonymous Reporting 2024

How do organizations today ensure that issues like fraud, harassment, or ethical violations don’t go unnoticed? It starts with providing employees and stakeholders with a secure, anonymous way to speak up. As transparency and ethics are more important than ever, whistleblowing software has become essential for organizations across nearly every industry. The need for reliable whistleblowing tools is clear: companies, schools, and even governmental bodies rely on these platforms to build trust and support speak-up culture. But choosing the right solution? Well, that can be the tricky part. So, let’s explore the best whistleblowing software in 2024, comparing the top solutions that have helped organizations protect their integrity while providing secure, anonymous reporting. The Importance of Whistleblowing Software in Today’s MarketThe whistleblowing software market is rising, and it’s no wonder why. With increasing regulatory pressures and a growing emphasis on corporate social responsibility, organizations are realizing the vital role that whistleblower software plays in maintaining ethical standards. These platforms are designed to foster transparency, giving employees a safe channel to report wrongdoing. This both protects the organization's integrity and helps it comply with global regulations. From the Whistleblower Protection Act (WPA) and OSHA Whistleblower Protection Programs to internal compliance measures, these tools help ensure that reporting is done correctly, securely, and anonymously. For organizations, investing in whistleblowing tools is a step toward creating an open, ethical work environment where employees feel empowered to speak up without fear of retaliation. And in today’s workplace, that’s a game-changer. Key Features to Look for in Whistleblowing SoftwareNot all whistleblowing software is created equal. To ensure your organization is getting the best value, here are the must-have features to consider: Anonymous whistleblower tool: The cornerstone of any whistleblowing platform is its ability to guarantee anonymity. Employees must feel confident that their identities will remain protected.High-level security and encryption: End-to-end encryption is non-negotiable. Sensitive data needs to be safeguarded at every stage of the reporting process.User-friendly interfaces and integrations: The easier the platform is to use, the more likely employees will report issues. Seamless integrations with existing systems make adoption smoother.Compliance with global standards: Ensure that the platform meets regulations that are becoming increasingly relevant worldwide.Customizable options: Every organization has unique needs, so the platform should allow for customization, whether tailoring reports or setting up a whistleblower hotline software.Confidence in the whistleblowing tool is crucial for employees and management. After all, the system's effectiveness relies on its ability to handle reports swiftly, securely, and discreetly. Top 10 Whistleblowing Software for 2024Let’s dive into the top contenders for best whistleblowing software in 2024. Whether you're looking for a free whistleblowing software option or something more comprehensive, here’s a breakdown of the leading solutions: 1. FaceUpG2 reviews: 4.8 stars (95 reviews)Industries: All  Market Segment: 49% Mid-Market, 42% Small-Business Entry Level Price: Starting at $49.00 FaceUp stands out as the best all-in-one whistleblowing and engagement platform for fostering a speak-up culture. It’s designed to meet the needs of modern organizations—from multinational enterprises to local businesses. FaceUp offers unmatched customizability and industry-leading security. With over 1,500 companies across more than 60 countries relying on its platform, FaceUp combines ease of use and comprehensive features, including online reporting forms, anonymous surveys, and live hotlines. This robust whistleblower reporting software is the ideal choice for organizations looking to build trust, prevent misconduct, and safeguard their reputation.See FaceUp’s 5-star reviews on G2, the software compassion site.  2. AllVoicesG2 reviews: 4.4 stars (77 reviews)Industries: Information Technology and Services, Computer SoftwareMarket Segment: 69% Mid-Market, 16% EnterpriseEntry Level Price: Not publicly listed AllVoices is recognized for its accessible interface, designed to help HR teams handle workplace issues with consistency and efficiency. The platform focuses on supporting employee relations and emphasizes audit-ready documentation and early trend detection to help identify issues. Their incident tracking and reporting benefits from AI-driven tools for case management. AllVoices focuses primarily on HR case management rather than dedicated whistleblower reporting software. The specialized security features expected from dedicated whistleblower platforms are what differentiates FaceUp’s broader, more customizable approach to fostering speak-up cultures across diverse industries. While AllVoices is not specifically labeled as whistleblowing software, it can be used by companies to support open communication and foster ethical standards. See FaceUp and AllVoices side-by-side 3. EthicoG2 reviews: 4.8 stars (53 reviews)Industries: Hospital & Health Care, InsuranceMarket Segment: 55% Enterprise, 36% Mid-MarketEntry Level Price: Not publicly listed Ethico is designed for compliance managers in highly regulated fields. It offers a whistleblower tool with features like case management and customizable reporting. The platform also provides additional services, including employee screening, monitoring, and e-learning.  Ethico’s strengths lie in support for compliance management and its emphasis on creating healthy workplace cultures. However, some users report challenges with data management and a steeper learning curve, which may make it less intuitive compared to simpler whistleblowing platforms. Ethico’s comprehensive features cater to large enterprises needing a multifaceted compliance solution. See FaceUp and Ethico side-by-side 4. Navex OneG2 reviews: 3.9 stars (59 reviews)Industries: Information Technology and Services, Computer SoftwareMarket Segment: 51% Enterprise, 31% Mid-MarketEntry Level Price: Not publicly listed Navex One is a comprehensive Governance, Risk, and Compliance Information System (GRC-IS) that consolidates risk management and compliance into a single platform. Known for its whistleblower reporting software and case management tools, Navex One is favored by enterprises seeking extensive compliance solutions. This platform offers features like 24/7 hotlines, incident management, and monitoring tools that support onboarding and risk assessments.  While Navex One excels in unifying compliance functions, users have noted limitations in customization and report it as less intuitive, with some concerns about customer support and higher costs. Compared to previous platforms like Ethico, Navex One’s broader focus on GRC may suit large corporations but might be overwhelming for organizations primarily seeking streamlined whistleblowing tools. See FaceUp and Navex One side-by-side 5. NotMe SolutionsG2 Reviews: 4.9 stars (55 reviews)Industries: Food & Beverages, Non-Profit Organization ManagementMarket Segment: 45% Mid-Market, 33% Small-BusinessEntry Level Price: Not publicly listed NotMe Solutions, also known as #NotMe, is a misconduct reporting platform designed to enhance the handling of speak-up and incident reporting in diverse industries. NotMe’s whistleblowing software includes tools for investigation, resolution, and analysis of incidents. Its features include AI analysis and insights into patterns of misconduct. NotMe is accessible and compliant with ADA standards, making it inclusive for users with disabilities. While the platform excels in managing a wide range of reports—from harassment to safety concerns—its expanded focus on comprehensive case management might make it more complex for smaller organizations seeking a straightforward whistleblowing tool. 6. SpeakUpG2 reviews: 4.5 stars (23 reviews)Industries: Not specifiedMarket Segment: 52% Enterprise, 39% Mid-MarketEntry Level Price: €150.00 SpeakUp is a whistleblowing and case management system designed for international organizations with complex reporting needs. Speakup offers flexible options for reporting and managing cases, making it a practical choice for larger companies. Certified to high security standards and it supports whistleblowing compliance, helping organizations enhance transparency and address misconduct effectively. While SpeakUp is highly regarded for ease of use and implementation, users have noted some limitations with data management and reporting functionality. The platform’s dashboard and workflow tools may not be as efficient as those of more streamlined whistleblowing platforms. Compared to Navex One, SpeakUp emphasizes adaptability over extensive GRC integration, making it a better fit for enterprises focused on accessible, stand-alone whistleblower solutions. See FaceUp and SpeakUp side-by-side 7. WalorG2 Reviews: 4.7 stars (10 reviews)Industries: Not specifiedMarket Segment: 90% Mid-Market, 10% Small-BusinessEntry Level Price: €60.00 Walor is an intelligent, user-friendly whistleblowing platform designed specifically for small to mid-sized enterprises (SMEs) seeking a straightforward solution. The platform emphasizes high-level security and anonymous reporting, allowing users to confidently report issues with confidentiality. Walor’s simplicity and affordability make it a suitable choice for companies with fewer compliance needs, particularly those with 1 to 1,000 employees. Additionally, its partner network provides access to useful channels for case management, further enhancing its value for smaller organizations. While Walor excels in ease of use and cost-effectiveness, it lacks mobile accessibility, which may limit its appeal for companies needing more flexible access options. In comparison to more comprehensive whistleblowing tools, Walor focuses on essential whistleblowing functions rather than in-depth case management, making it ideal for organizations prioritizing simplicity and security. 8. WhispliG2 reviews: 4.9 stars (70 reviews)Industries: Retail, Management ConsultingMarket Segment: 63% Enterprise, 23% Mid-MarketEntry Level Price: Not publicly listed Whispli is a flexible whistleblower platform catering to diverse industries. Its design focuses on adaptability, allowing organizations to tailor the platform to their needs. Key strengths include ease of use, strong customer support, and anonymity options, making it appealing for organizations that prioritize user privacy. Whispli’s configuration process can be complex, and it may require more time and technical knowledge to set up compared to simpler platforms. However, Whispli’s versatility makes it ideal for companies needing a robust, adaptable whistleblowing tools, but smaller organizations might find the configuration somewhat challenging. See FaceUp and Whispli side-by-side 9. WhistleBlower SoftwareG2 Reviews: 4.9 stars (131 reviews)Industries: Various, including public institutions and law firmsMarket Segment: Primarily Mid-Market to EnterpriseEntry Level Price: Starting at €70.00 WhistleBlower Software, developed by Formalize, is a widely adopted whistleblowing tool that emphasizes compliance. Designed to meet the privacy requirements of both large enterprises and smaller companies, it offers features that facilitate anonymous communication within an organization. The platform supports easy setup, making it accessible to many organizations.WhistleBlower Software ranks highly for ease of use and is trusted for its straightforward, compliance-driven approach. The platform can help companies meet legal requirements, yet it may lack the deeper customization options found in more adaptable whistleblowing tools like FaceUp. It’s suitable for those prioritizing compliance and privacy over broader flexibility. 10. WhistlelinkG2 reviews: 5.0 stars (75 reviews)Industries: Consulting, Computer SoftwareMarket Segment: 55% Small-Business, 40% Mid-MarketEntry Level Price: €49.00 Whistlelink is a web-based whistleblowing solution that focuses on simplicity and accessibility for reporting misconduct. Whistlelink supports over 30 languages and meets ISO standards for information security, which is a significant advantage for organizations prioritizing data protection and ease of use. The platform’s straightforward setup makes it appealing to small to mid-sized companies looking for an accessible whistleblowing tool. Some users report that Whistlelink’s simplicity comes with some limitations in customization and reporting capabilities, which may restrict its adaptability for larger organizations with complex compliance needs. It’s a good option as an entry-level whistleblower platform for basic reporting functions. Companies requiring advanced customization and comprehensive data management may find it less versatile than other platforms. Choosing the Right Whistleblowing Solution for Your OrganizationGetting the right whistleblowing software is about finding a balance between security, functionality, and organizational needs. While free whistleblowing software and whistleblowing software open source options may exist, they are uncommon and often lack the robust security and support necessary for handling sensitive information. For organizations focused on fostering a true speak-up culture, established platforms like FaceUp offer advanced features tailored to modern workplace needs. With secure, anonymous reporting channels, live hotlines, AI-driven insights, and continuous support, FaceUp enables a transparent and reliable reporting process that builds trust and ensures compliance. Ultimately, choosing the right whistleblowing solution depends on your organization’s structure and goals. Most companies will benefit from implementing FaceUp for the convenience and flexibility, allowing employees to report concerns anytime, anywhere. Outdated methods like email-based reporting, or even physical mailboxes just don't cut it in these days. FaceUp ensures secure and user-friendly management of reports while enhancing overall transparency and employee trust. Why Choose Whistleblowing Software for Your Organization?Investing in whistleblower software is more than just ticking off a compliance box. It helps foster a culture of transparency, encouraging employees to come forward when they witness wrongdoing and building a safer, more ethical work environment. The right whistleblower platform can have a huge impact on your company’s culture. By offering employees a secure, anonymous channel to report issues, you’re sending a clear message: “We care about doing the right thing.” Choosing the best whistleblowing software is crucial for organizations looking to foster transparency and build speak-up culture. Whether you opt for a whistleblower software aps with a full suite of features or a simple, free whistleblowing software tool, the key is finding the right solution that meets your organization’s needs.  If you're ready to take the next step in protecting your business and empowering your employees, why not book a demo with FaceUp today? Experience firsthand how our customizable, secure platform can transform the way your organization handles whistleblowing.
10 min read
Faceup blog post

Whistleblowing vs Leaking: What’s the Difference?

What separates a whistleblower from a leaker? Today, information is both powerful and sensitive, and understanding the difference between these two roles is critical for both organizations and society at large.  While both reveal hidden information, their motivations, methods, and consequences often set them worlds apart. Take a look at some of the key differences between whistleblower and leaker, how they impact the organizations they expose, and why understanding these roles is more important than ever. Defining WhistleblowingAt its core, whistleblowing is the act of reporting wrongdoing or unethical behavior within an organization, typically with the intention of protecting the public interest.  Whistleblowers bring attention to issues, often following formal channels like reporting to regulatory bodies or authorities. Common types of reported issues are: FraudCorruptionDiscriminationSafety violationsWhat sets whistleblowers apart is their commitment to making these reports within legal frameworks, which often afford them some level of protection from retaliation. For instance, consider famous whistleblowers who have exposed classified information revealing unethical activities on a large scale. While some examples may be extreme, they highlight the crucial role whistleblowers play in promoting transparency and accountability.  Platforms like FaceUp further empower individuals by providing secure, anonymous ways to report wrongdoings, making whistleblowing safer and more effective for employees in various sectors. Defining LeakingIn contrast, leaking refers to the unauthorized disclosure of sensitive or confidential information, often bypassing formal channels.  Leakers tend to release information to the public or media directly, without the structured approach or legal protections that whistleblowers typically have. This lack of procedure can make leaking more unpredictable and, in some cases, more damaging. The motivations behind leaking can vary. Some leakers may act out of: A sense of moral obligationPersonal gainRevengeA desire to cause harm Notable leaks have both exposed government misconduct and caused significant national security risks. So, when comparing leaker vs whistleblower, it's clear that whistleblowers often follows a more responsible, measured path, while leakers operate outside of structured channels. The Role of InformantsNow, where do informants fit into this picture? Their role adds another layer of complexity.  Unlike whistleblowers and leakers, informants often provide information to authorities for:  Personal gainExchange for rewardsImmunity from prosecutionOther incentivesWhile whistleblowers seek to address public wrongs, informants may be primarily concerned with personal benefits. Then, what is the difference between an informant and a whistleblower? The answer is in the motivation and scope of the information shared. While whistleblowers focus on protecting the greater good, informants are usually more self-interested.  Either way, all three roles, whistleblowers, leakers, and informants, play a part in revealing crucial information that would otherwise remain hidden. Key Differences Between Whistleblowing and LeakingLet’s dig deeper into what is the difference between a whistleblower and a leaker. At a glance, it might seem that both do the same thing by exposing information. But the differences are critical: Motivation: Whistleblowers are typically driven by a desire to protect the public interest, while leakers may be motivated by personal agendas, revenge, or fame. Legal Protections: Whistleblowing often comes with legal safeguards, protecting individuals from retaliation. Leakers, on the other hand, operate outside formal systems and can face legal consequences, sometimes severe. Methods of Disclosure: Whistleblowers follow established protocols through internal reporting systems or regulatory bodies. Leakers circumvent these processes, opting to release information directly to the public or the media. Impact on Public Trust: While whistleblowing can lead to long-term ethical improvements within organizations, leaking can erode trust, especially if the information is mishandled or causes unintended harm.The difference between leaking and whistleblowing is based on structure, legality, and consequences. While whistleblowing often leads to ethical reforms, leaking can cause reputational damage or even legal trouble for the organization and the leaker. Why Understanding the Differences MattersBoth individuals and organizations must understand the difference between whistleblower and leaker. Fostering a culture that encourages whistleblowing can prevent harmful leaks by providing safe, structured avenues for reporting wrongdoing.  Protecting their reputation and resolving issues before they become public scandals are big motivators already. By understanding Whistleblowing vs leaking helps ensure that information is handled in ways that benefit both the organization and the public. Organizations Can Build Trust By Promoting WhistleblowingThis is where platforms like FaceUp come in. They make it easy for employees to speak up, ensuring that problems are addressed responsibly before they spiral out of control. While whistleblowing and leaking both involve exposing hidden information, their methods, motivations, and consequences are vastly different.  By understanding the difference between whistleblower and leaker, organizations can create safer environments where employees feel empowered to report wrongdoing without fear of retaliation. Book a demo with FaceUp today, and see how our platform encourages whistleblowing in a secure, anonymous, and responsible manner. Join us in creating a world where speaking up is seen not as a risk but as an opportunity to make lasting, positive change.
4 min read
Faceup blog post

Case Study: How Cleanstar Sweeps Away Silence with Whistleblowing

Cleanstar, a leader in Ecuador’s cleaning and maintenance industry, found that some issues were being swept under the rug as employees hesitated to report concerns out of fear of retaliation. However, by embracing FaceUp’s whistleblowing system, Cleanstar gave its workforce the tools to dust off their fears and speak up about issues like harassment, theft, and corruption. This shift helped polish the company’s ethical practices and ensured that Cleanstar could clean up problems before they grew—building a stronger, safer, and more transparent work environment. About Cleanstar With 14 years of experience, Cleanstar has built a spotless reputation as Ecuador’s leading provider of cleaning, maintenance, and specialized services. Backed by a team of over 1,000 employees and 40+ administrative staff, they serve clients across all 24 provinces. Cleanstar’s commitment to quality, adaptability, and confidentiality ensures that every task is handled with the utmost care and professionalism.  Industry: Cleaning and Maintenance ServicesSize: 1,000+ employeesLocation: EcuadorChallenges Faced Without a Secure Reporting SystemEven with its success and high-quality services, Cleanstar wasn’t immune to some internal challenges. It became clear that employees were reluctant to report  problems through email, fearing retaliation or job loss. A lack of a secure, confidential reporting system made it difficult for Cleanstar to address workplace concerns, ultimately making a mess of the company’s ability to maintain a fully transparent and safe working environment. "We tried reaching out to our workers via email, but to them it didn’t feel trustworthy. They felt one had to be daring to report anything out of fear of being fired." Key Challenges: Fear of retaliation and of job lossLack of a secure, anonymous reporting channelLimited insight on workplace issues like harassment and theft“The biggest challenge was gaining the trust of people so they were willing to make a report.” Prioritizing Anonymous Reporting for Employee SafetyCleanstar needed a solution that prioritized anonymity and made employees feel safe to report their concerns. After searching online, they found our platform and trusted FaceUp to help them achive positive results by creating a confidential and secure reporting environment. "The most important factor was to ensure anonymity for all employees." This key feature allowed them to gain employees' trust, encouraging them to speak up without fear. Success with Seamless Implementation and Ongoing SupportWorking with FaceUp proved to be a seamless process. The dedicated support provided by FaceUp ensured that Cleanstar could effectively manage incoming reports and address employee concerns promptly. "Working with FaceUp means having real support and resources to guide you through receiving reports via the platform.”  The platform enabled Cleanstar to reach all their 1,000+ operators and manage reports from ranging from workplace harassment, theft, and corruption. "We started getting reports of workplace harassment, theft, corruption, etc. that we weren’t aware of before." ResultsThe implementation of FaceUp resulted in excellent outcomes for Cleanstar. They gained awareness of previously hidden issues, and they also managed to build a culture of zero tolerance toward mistreatment. “The best outcome for us has been being able to provide support for more than 1,000 operators.” Summary of Results: Increased Trust: Employees now feel confident to report misconduct. Visibility on Workplace Issues: Valuable reports on harassment, theft, and corruption.Cultural Change: Employees know they can report safely and be taken seriously."The biggest success was gaining the confidence of our employees that their reports would not go unnoticed and that the information would reach senior management and be resolved."  Client TestimonialWith FaceUp, Cleanstar could mop up issues with ease, knowing that their team had a safe, secure way to raise concerns without fear of retaliation. Thanks to this partnership, their workplace culture became as tidy and transparent as their services. Cleanstar’s own words more perfectly capture the shining success of their partnership with us at FaceUp: "FaceUp is both reliable and effective. The platform manages anonymous reports securely, giving each individual the confidence that they won't risk their job by speaking up." Cleanstar highlights the importance of choosing a reliable whistleblowing solution to build a transparent and trustworthy workplace. With FaceUp, they enhanced their ability to address concerns, ensured employee safety, and established a culture of integrity across their organization. But guess what? You can too!   Cleanstar transformed their workplace with FaceUp’s whistleblowing solution. Whether you're looking to enhance transparency or strengthen workplace integrity, FaceUp is the solution that can help you do it. Book a demo today and see firsthand how FaceUp can make a difference for your team! A Special Thank You to Ética Integral and CleanstarWe extend endless gratitude to Jaime Gomez Balderrama, Founder and Managing Partner of Ética Integral, for his invaluable partnership and support. To the Cleanstar team, we truly appreciate your collaboration and trust in us. We would especially like to thank Patricia Choez, General Manager of Cleanstar. Your leadership and dedication to promoting a culture of transparency and integrity are truly inspiring! Together, we’re making a meaningful difference, ensuring that every voice can be heard in a safe and supportive environment. Thank you! 
4 min read
Faceup blog post

FaceUp Raises $3M to Foster Speak-Up Culture and Scale HR Platform Globally

The late seed round will support FaceUp’s ongoing international expansion efforts and business-focused product developmentOriginally conceived as a non-profit and educational anti-bullying platform for students, FaceUp is now a global company with offices on four continents serving more than 3,360 organisations in 60+ countriesThis seed round arrives at a time when FaceUp have already achieved profitability and ARR above $1.5 millionFaceUp combines legal and ESG compliance with a serious commitment to mindset change by way of fostering speak-up culture in organisationsFunds will be used to continue scaling across the U.S., Latin America, and the Middle EastPlanned product developments include an AI assistant, a team temperature check feature, anonymous Q&A designed for meetings, and a survey solution extensionPRAGUE, Czechia (October 10, 2024) – FaceUp, the all-in-one anonymous reporting platform fostering a speak-up culture within professional and academic environments, has closed a $3 million late seed round. The round was led by Reflex Capital, with participation from Tilia Impact Ventures, supported by the European Investment Fund, and Lighthouse Ventures. The funds raised will support FaceUp’s ongoing international expansion and the development of new features such as an AI assistant, a survey solution extension, an anonymous Q&A feature designed for meetings, and a team temperature check feature. FaceUp already has more than 1,500 corporate and 2,000 education sector clients across 60-plus countries, with offices in Charleston, Dubai, Prague, Brno, Cheb, and Kampala.  A pervasive culture of silence creates and exacerbates serious problems in workplaces such as harassment, ethics violations, safety concerns, corruption, and theft. This is a global problem: 17% of working Germans, 30% of working Americans and 46% of working Indians reported being bullied at work. In addition, 65% of employees worldwide witnessed at least one act of misconduct in their organisation, an untold number of which went unreported out of fear of professional retaliation or being ignored. The only way to counteract this dynamic is by creating a speak-up culture where whistleblowing is protected and issues can be acknowledged and addressed. This has long-term effects on the health and productivity of a company. For instance, a study by the Society for Human Resource Management found that a positive company culture makes employees 78% less likely to seek new employment. FaceUp’s encrypted platform provides employees with the ability to easily, anonymously, and safely report these types of issues with someone in their organisation able to help them. Conceived as a not-for-profit anti-bullying measure for schools, FaceUp has grown into a social impact-driven startup that facilitates institutional culture change. Through the platform, companies are able to foster a speak-up culture that elevates employee safety and wellbeing, making them safer and more productive in the short and long term.  Jan Sláma, Co-Founder and CEO of FaceUp, said: “FaceUp was born out of a drive to create social impact and cultural change. We have kept this as a core value even as we pivoted to a SaaS offering that’s now used by thousands of companies across industries worldwide. More and more, companies understand that employee wellbeing and productivity go hand in hand. Now that we have demonstrated the potential for scalability across industries and geographies, we will use the funding round to broaden and improve our tools and accelerate our efforts in the U.S. in particular, as well as Latin America, and the Middle East.” David Špunar, Co-Founder and COO of FaceUp, said: “Regulation and compliance are the bare minimum in addressing modern workplace challenges, but that’s where many companies stop when it comes to anonymous reporting and misconduct tracking. We’ve approached whistleblowing not as a compliance hurdle but as a highly effective tool for employee wellbeing and reputation insurance. That has translated into real success on the back of profitable scaling. Our investors see this potential the same way we do, and we’re so happy to have their support.” The FaceUp platform combines anonymous reporting, case management, a live hotline, and hundreds of possible use cases to turn whistleblowing into something actively beneficial for companies, government organisations, and their employees. Reporting is possible through chat, voice messages, app, and phone lines. FaceUp is also developing additional modules to make gathering feedback in different situations even easier. Almost 20,000 reports have been filed on the platform since the company’s founding in 2017. The company is now developing an AI assistant, improving its whistleblower-facing interface, and launching a survey solution. With features that allow HR to follow up on anonymous claims without revealing the whistleblower’s identity in the correspondence, FaceUp goes well beyond standard annual anonymous surveys. Existing clients have reported improvements in curbing harassment, fraud, and more while improving company culture.  Ondřej Fryc, Founder of Reflex Capital, said: "The FaceUp team figured out how to transform a non-profit initiative for schools into a profitable business without sacrificing that founding mission of social impact. We believe this is not a nice-to-have product but an essential tool of major importance for corporate and government entities, so the potential for growth across markets is enormous. This is a team that can do it. We’re proud to support it.” Petr Vítek, Partner at Tilia Impact Ventures, said: “Professional environments are places that should be fundamentally productive and safe, but they turn toxic due to bullying, politicking, corruption, and fraud. FaceUp is addressing this problem head-on by not just protecting whistleblowers but by creating tools that foster speak-up culture more broadly. The innovation they’ve already done on the platform is extremely promising for further growth.”  This funding round will kickstart additional product developments to bolster the platform’s broader HR applications and accelerate commercial efforts across the world, with an emphasis on the U.S. market. About FaceUp FaceUp is the only all-in-one platform for truly embracing speak-up culture in organisations worldwide. By combining anonymous reporting, survey solutions, audience engagement, and dozens of possible use cases, FaceUp protects companies from the bottom up while turning whistleblowing into a tangible benefit for businesses. Its secure and accessible solution allows employees and pupils to report instances of wrongdoing, harassment, fraud, and more, all of which protects companies’ resources and reputations. Founded in 2017 as a non-profit by Jan Sláma, David Špunar, and Pavel Ihm to enable bystanders to help bullied schoolmates, FaceUp is now used by more than 1,500 businesses and 2,000 schools across 60 countries. The founders received recognition from Forbes’ 30 Under 30 list and won the European Crime Prevention Award in 2021, ranking first in Czechia and third in Europe. Headquartered in Prague, FaceUp has offices in Charleston, Dubai, Brno, Cheb, and Kampala. Contact for CZ media: alzbeta.trusinova@gmail.com Contact for Global media: kristyna.kusnierikova@faceup.com
5 min read
Whistleblowing Investigation Manual How to Manage Reports

Whistleblowing Investigation Manual: How to Manage Reports

While some companies only need a little help managing the whistleblower investigation process, others might require a whistleblower investigations manual to avoid inefficiencies and even non-compliance with protection laws.  Maintaining ethical practices and compliance is critical to organizational success, knowing how to manage whistleblower investigations ensures that all reports are handled efficiently while adhering to whistleblower protection regulations. Understanding the Whistleblower Investigation ProcessThe whistleblower investigation process is a structured approach designed to investigate allegations of misconduct, fraud, or harassment within an organization. The process is crucial for maintaining organizational integrity, ensuring that issues raised are addressed promptly and thoroughly. Typically, the process begins when a whistleblower submits a report detailing the issue.  After that, the organization must follow defined protocols, including receiving the report, initiating an investigation, and resolving the complaint.  Common triggers for whistleblower investigations include: Allegations of fraudSexual harassmentEthical violationsUnsafe working conditionsEach stage of this process is vital to ensure compliance with both internal policies and external legal requirements. Procedures for Investigating Whistleblower ComplaintsWhen investigating whistleblower complaints, it's essential to follow a structured approach.  The initial step is assessing and classifying the complaint. Different investigation paths may be taken depending on the severity and nature of the report. Next, organizations must determine who investigates whistleblower complaints. Often, a designated team or external experts handle these complaints to ensure objectivity.  Gathering evidence, conducting interviews, and analyzing information are crucial steps in this stage. During whistleblower reprisal investigations, it’s especially important to protect the whistleblower’s identity to prevent any form of retaliation.A well-defined whistleblower investigation checklist helps ensure that all necessary steps are taken. This checklist should include evidence collection, witness interviews, and legal compliance. Conducting a Whistleblowing Investigation: Best PracticesMaintaining neutrality and ensuring transparency throughout the whistleblower investigation process are essential. Investigators must remain impartial to avoid any bias that could compromise the findings. Using a whistleblowing investigation report template can help standardize the documentation process, ensuring consistency across different cases.  Organizations must also consider how long should a whistleblowing investigation take, as timely responses are key to maintaining trust and credibility. The duration of the investigation will depend on the case's complexity, but organizations should aim to resolve cases efficiently without compromising quality. Managing Whistleblowing Reports EfficientlyOne key aspect of successful investigations is efficient management of whistleblowing reports. Failure to manage reports can result in a backlog, delayed resolutions, and hurt trust within the organization. Utilizing tools like FaceUp’s platform can streamline the whistleblower investigation process, ensuring that reports are handled quickly and securely. Proper management also involves effective communication with the whistleblower. Responding to reports in a timely manner helps build trust and encourages more employees to speak up in the future. This is a crucial part of managing whistleblowing reports. Finalizing the Whistleblower Investigation ReportOnce all the evidence has been gathered and analyzed, the next step is to create a detailed whistleblower investigation report. This report should outline the findings, conclusions, and any recommendations for corrective action. The report must adhere to established whistleblower investigation procedures to ensure compliance with relevant laws and internal policies. Finalizing the report not only marks the conclusion of the investigation but also sets the stage for implementing corrective measures. Hopefully, you find this general overview of how to investigate a whistleblower complaint useful. These measures help prevent similar issues in the future and foster a stronger speak-up culture within the organization. With FaceUp, organizations can streamline their whistleblowing investigation procedures and promote a culture of openness and accountability. If you're ready to elevate your whistleblowing investigations and create a more robust reporting system, FaceUp provides the comprehensive platform you need. Book a demo today and see how FaceUp can help you build a stronger, speak-up culture in your organization.
3 min read
The False Claims Act 1

The False Claims Act and Whistleblowers: What You Need to Know

Have you ever wondered how fraud against the government gets exposed? In many cases, it’s thanks to courageous individuals who decide to speak up.  In fact, whistleblowers have helped recover billions of dollars in fraudulent claims. This is where the False Claims Act (FCA) comes into play. The FCA is a powerful law designed to uncover fraud, hold organizations accountable, and reward those who bring misconduct to light. Let’s take a look at how the FCA protects whistleblowers, the rewards they can receive, and the steps involved in filing a claim. What Is the False Claims Act?The False Claims Act has a long history, dating back to the Civil War when it was enacted to combat fraud by suppliers of goods to the Union Army. Over the years, it has evolved into one of the most effective tools for uncovering fraud involving federal funds. Today, it is known for empowering False Claims Act whistleblowers to expose everything from overbilling to kickbacks and fraudulent contracts with the government.But what exactly constitutes a whistleblower false claims case?  Generally, it involves fraud related to federal programs or funds—think Medicare, defense contracts, or disaster relief. These fraudulent activities can cost taxpayers billions of dollars, which is why whistleblowers are so essential. They often have inside knowledge that can make the difference between catching fraudsters and allowing the misuse of government funds to continue unchecked.Whistleblower Protection Under the False Claims ActSo, what happens when someone blows the whistle on fraud?  One key element of the False Claims Act and whistleblower provisions is that they offer robust protections for whistleblowers. The law recognizes the potential risks involved in speaking up, such as employer retaliation, which is why False Claims Act whistleblower protection is vital.Under the FCA, it’s illegal for employers to retaliate against employees who report fraud. False claims act whistleblower retaliation can take many forms, including firing, demoting, or harassing the whistleblower.  The whistleblower protection under the False Claims Act ensures that individuals are safeguarded against these actions. So, if you’re wondering, “Does the False Claims Act protect whistleblowers?” the answer is yes—comprehensively. How to File a Whistleblower Claim Under the False Claims ActFiling a whistleblower suit under the False Claims Act is a multi-step process, starting with gathering evidence.  Whistleblowers must document the fraud carefully and then submit a claim to the government. The case remains sealed, meaning it stays confidential while the government investigates. Once the claim is filed, the legal process, known as false claims act whistleblower litigation, begins. This can include extensive investigations, and the government may choose to take over the case.  Even if the government declines to intervene, the whistleblower can continue pursuing the claim independently. The whistleblower provision of the False Claims Act plays a critical role here, as it allows whistleblowers to file a lawsuit on behalf of the government and share in the financial recovery.Rewards and Risks for WhistleblowersOne of the unique aspects of the FCA is the potential for whistleblowers to receive a financial reward. Under the law, whistleblowers may be entitled to a portion of the recovered funds, which can range from 15% to 30% of the total amount. These False Claims Act whistleblower awards serve as both an incentive and a recognition of the risk whistleblowers take by coming forward. However, offering financial rewards is not without controversy. Critics argue that the disadvantages of paying whistleblowers False Claims Act may include incentivizing frivolous claims or creating a "bounty-hunting" culture.  While these concerns exist, the overwhelming evidence suggests that the benefits of whistleblower rewards far outweigh the risks. After all, the False Claims Act whistleblower provision has been instrumental in recovering billions of dollars and protecting taxpayer money. The False Claims Act remains one of the most powerful tools in the fight against government fraud, with whistleblowers playing a crucial role. From the comprehensive False Claims Act whistleblower protection to the potential for significant financial rewards, the law provides robust incentives for individuals to come forward and speak out against fraud.  Whether you're interested in filing a claim or just want to learn more about how whistleblower suits work, understanding the False Claims Act whistleblower litigation process is key. If you believe you've witnessed fraud, seeking legal advice is essential. And remember, tools like FaceUp offer safe, anonymous reporting options, ensuring that individuals can raise concerns without fear of retaliation. Book a demo today, and take steps to build a more transparent and safe work environment for all. 
4 min read
How to Report as a Whistleblower - Guide to Safe Reporting

How to Report as a Whistleblower: Guide to Safe Reporting

If you noticed something unethical was happening at work, would you know how to speak up?  Whistleblowing is essential to maintaining the integrity, ethics, and transparency that make organizations strong. When employees choose to report wrongdoing, they play a critical role in exposing unethical behavior that could otherwise harm others or the organization itself.  However, a bigger question is: How can whistleblowers report safely without facing retaliation or risk? The answer can be found in secure and anonymous reporting methods. The growing need for such methods is apparent. Employees need to feel safe to share their concerns, knowing they have legal protections and confidentiality safeguards backing them up. That’s why understanding the right way to report is so crucial. Who is Considered a Whistleblower?So, who is considered a whistleblower?  Simply put, a whistleblower is someone who speaks up to report unethical or illegal activities they have witnessed within an organization. Whether it's fraud, corruption, or harassment, these individuals risk their own comfort for the greater good.But who is considered a whistleblower legally?  In most jurisdictions, whistleblowers are protected when they report activities that violate laws, regulations, or internal policies. Importantly, what is considered a whistleblower can vary by law, but at the core, it’s about reporting misconduct that could harm the public, other employees, or the organization itself.Laws like the U.S. Whistleblower Protection Act or the EU Whistleblower Directive define these protections, ensuring whistleblowers are shielded from retaliation when they follow the correct legal channels. What Can a Whistleblower Report?Now, let’s talk specifics: what can a whistleblower report?  The answer is quite broad. Whistleblowers often expose activities such as fraud, sexual harassment, discrimination, and environmental violations. They may also report workplace safety violations, ethical concerns, and public health risks. In short, anything unethical or illegal can—and should—be reported.But what is a whistleblower report exactly?  It’s a formal way of bringing these issues to the attention of someone who can take action. For example, a report can highlight harassment within a team or expose a company that’s falsifying environmental compliance documents.How to Report as a WhistleblowerHow to report as a whistleblower depends on the situation's specifics, but the most important thing is to ensure confidentiality from the start.  Whistleblowers must know that their identity is protected. First, decide how to report a whistleblower complaint. Should you report internally, through HR or Compliance, or externally to a regulatory body? Internal reporting can often resolve issues quickly, but going directly to government agencies may be safer for serious legal violations.Platforms like FaceUp offer an innovative way to report as a whistleblower securely. Whether it's through anonymous forms, encrypted messages, or hotlines, these systems prioritize the safety of the whistleblower above all. Where and Who Do Whistleblowers Report To?You might ask: who should whistleblowers report to?  The answer varies. Organizations usually have internal whistleblowing channels like HR or Compliance departments. These internal mechanisms aim to resolve issues before they escalate. However, external reporting to government agencies or independent whistleblower platforms becomes vital if the issue is too sensitive or involves leadership.Where do whistleblowers report if they choose an external route?  They might report to government watchdogs, regulatory agencies, or independent platforms like FaceUp, which handle reports discreetly and securely. Internal systems are more common, but having external options ensures whistleblowers have a backup when internal channels fail.How to Report an Employer AnonymouslyMany employees are understandably worried about repercussions, wondering: can I anonymously report my employer? The answer is yes. Reporting anonymously is not only possible but often advisable for those fearing retaliation. Here’s how to report an employer anonymously: First, use anonymous reporting tools such as FaceUp, which ensure your identity is never revealed. These platforms allow whistleblowers to file complaints without any risk of being traced back. Whether through anonymous online forms or voice messages, confidentiality is the cornerstone of safe reporting.Whistleblowing is a vital part of maintaining ethical standards in any organization, but it must be done safely. The importance of how to report as a whistleblower cannot be understated—secure and anonymous reporting tools make all the difference. By knowing who to report to, and how to report anonymously, whistleblowers can ensure their voices are heard without fear of retaliation. If you need a safe way to report misconduct, turn to trusted platforms like FaceUp. With the right tools, you can make a difference while protecting yourself. Speak up for what's right, and know that help is always available. Ready to protect your organization and empower your employees to speak up? Book a demo today to see how FaceUp can help you build a safer, more transparent workplace.
4 min read

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