Hi!

The text below contains necessary information about the processing of your personal data in connection with a report you may submit via the website app www.app.faceup.com or mobile app to let your school know that someone does not feel fine in your school.

Who is the controller of your personal data – the person who collects your personal data?

We! Namely – FaceUp Technology s.r.o., company ID No.: 061 42 630, with registered office at Udolní 567/33, 602 00 Brno, Czech Republic registered in the Commercial Register kept by the Regional Court in Brno, Section C, File 100325.

What are personal data and which of your personal data will we process?

If you decide to submit a report on our website or mobile application and provide us with any important information about you, then we will process the following personal data on you:

name and surname (if provided by you);
name and address of your school (if provided by you);
class concerned (if provided by you);
any personal data provided by you.

Why do we want personal data from you and what will we do with them?

The purpose of personal data processing is to make it possible for you to submit a report that someone does not feel fine in your class or is being hurt. Due to the report submitted via our website or mobile application you can write, without snitching, to people at the school who will help them. Moreover, nobody will find out that it was you who informed them.

If in the course of processing the report it would be necessary to process your personal data above the aforesaid scope, we will always ask for your consent or your parent’s consent, so don’t worry! We do not know about you anything else than what you tell us.

Do I have to provide personal data?

Don’t worry, provision of your personal data is completely voluntary.

Who else may have access to your personal data?

If you choose to voluntarily provide us with your personal data in connection with the notification, although you do not have to, we do not intend to disclose it to others. However, for the purposes of resolving your notification, the personal data you provide may be further disclosed to a representative of your school (in particular the Prevention Methodologist or a designated person who deals with such matters in your school), and, where necessary, other closely cooperating persons to the extent exclusively necessary to resolve your notification (IT services, lawyers, other advisors). However, we will in any case have a data processing agreement with such persons so that your data is completely safe and cannot be misused.

In absolutely exceptional cases, if it is necessary to protect your life, health or property, we may pass on your voluntarily disclosed personal data to state authorities, but only if this is strictly necessary. We do not pass on your personal data to anyone else and we do everything we can to ensure that all the personal data you voluntarily provide to us is completely safe with us!

What is our procedure for processing your personal data?

We get your personal data when you send our website or mobile application form by means of which you want to submit the report. We only know and process those of your data that you provide us.

After we receive your completed report, we will assess it and forward it to the prevention specialist or another person in charge of these matters at your school who will try to solve the problem.

We will keep some of your data for a certain period before finally erasing them all.

Will your personal data get abroad?

We do not intend to transfer your personal data to any organization outside the European Union or the European Economic Area.

How long will we store your personal data?

At the most, we may have access to them for as long as your school is registered in our platform. In exceptional cases we may store them for up to five years from the notification.

What are your rights in connection with personal data processing?

In connection with personal data processing you have the following rights that may, if necessary, be exercised by e.g. your parents:

right to request access to your personal data and right to obtain a copy of them;
right to rectification of personal data;
right to erasure;
right to restriction of processing;
right to data portability;
right to object;
right to lodge a complaint with the relevant and competent supervisory authority (usually public Data Protection Office).

How can you or your parents acting on your behalf exercise these rights? Easily! Send the request to one of our contact addresses.

You may contact us:

by post to FaceUp Technology s.r.o., Udolní 33, 602 00 Brno, Czech Republic;
by email to support@faceup.com.

We will do our best to deliver a reply to your request to you and/or your parents as soon as possible, within one month at the latest. If we found it difficult to reply, we might extent this period by two months, but we would inform you in time.

If you want to learn more about the processing of your personal data, you will find information in the document Privacy Policy.

Information on personal data processing in connection with submission of a report